Noodle
UPS Delivery Left at Access Point
Why the hell was the package not delivered to my door and instead to some UPS Access Point? I have a disability and use a wheelchair and this was highly inconvenient. Not sure if this is something in Life's Abundance's control but the first order I made was delivered right to my door. If I find the it was out of Life's Abundance's control I will update my review. Edit: 5*. Shipping inconvenience was out of control of the vendor and the puppies love the food! I was fortunately able to acquire the shipment before it was returned to the vendor. Hope this was a one time problem
Response from Life's AbundanceAug 4, 2021
Thank you for your review. We are sorry to hear that your shipping experience has been less than satisfactory and sincerely apologize for any inconvenience it has caused you. Unfortunately, this was out of our control and should not have happened. We are currently looking into the issue with UPS so it won't happen again. Our Customer Care team will be reaching out to you so we can determine if you will need a replacement bag. We hope that you will give us another chance to prove to you that we can deliver excellent customer service each and every time you reach out to us.