Walter T.
We were customers of Life Abundance for…
We were customers of Life Abundance for years, then when our dog Corky developed kidney crystals, our Vet put her on a special Science Diet brand meal plan. Once the kidney issue resolved itself we again ordered Life Abundance. The 20-lb package that arrived had a different smell, and not a good one, from what we were used to. Corky developed diarrhea and vomited often on the Life Abundance. After giving sufficient time for Corky to become accustomed to the food, we gave up and returned to the Vet. The Vet has had us put Corky back on Science Diet, and she is now doing fin. The $50 or so, including shipping, for the Life Abundance was a disappointment, and financial loss. Mr. Temple 407-869-0387
Response from Life's AbundanceAug 15, 2019
We are so sorry to hear that your dog is feeling unwell. Our food is produced in relatively small batches and does contain ingredients that can cause expected slight variations in aroma, texture, and color. Most commercial brands use additives to make each batch look and smell exactly the same, but part of our commitment to you and your companion animal is to never add unnecessary ingredients for aesthetic reasons. Outside of the G.I. symptoms that can sometimes come with a change in diet, any form of illness is by no means a normal occurrence resulting from regular feeding conditions. We take all reports of adverse, or suspected adverse reactions very seriously. If you truly think that a Life's Abundance diet contributed to your dogs’ sickness, please report it to our Customer Care team so we can investigate fully. We can be reached Monday - Friday 8:00 am - 7:00 pm EST at 877-387-4564.




