Life's Abundance Reviews | Read Customer Reviews of lifesabundance.com

Life's AbundanceReviews of lifesabundance.com

4.710,307 reviews
Pet Stores
101 Capital St., Jupiter, Florida, Florida

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Life's Abundance

About Life's Abundance

We believe products designed to work together create better outcomes for people and pets. The outcomes that actually matter — for your dog, your skin, your home — come from products designed to work together, not products trying to do everything alone. Whether you’re feeding your dog, taking care of your skin, or cleaning up the kitchen, what you’ll find here are products that just work together, so you get better outcomes with less guesswork.

Life's Abundance (lifesabundance.com) has 10,307 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: lifesabundance.com
Website: lifesabundance.com
Category: Pet Stores
Location: Jupiter, Florida, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 22% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Life's Abundance reviews

Showing 259 reviews with 1 star · Clear filters

NAMI Northeast K.
Oct 27, 2025
I still do not know when or if my order…
I still do not know when or if my order will be shipped. I have only received automated responses. I can't see any of my auto ship information in my account (but I have received 5 auto emails this past week saying the order is processing). I have sent two emails and received an auto response to 1. I waited on hold and accepted a callback and received an auto response. I tried to call again several times, but the number is busied out. My old dog is sick from trying to switch his food temporarily (beyond loose stools). What is going on for real?
Response from Life's AbundanceOct 28, 2025
I’m very sorry—only getting automated replies while your dog is struggling with a food change is incredibly stressful. You deserve clear timing and real answers. We’ve sent a Request for Information via Trustpilot so we can find your order, confirm when it will ship, and stabilize your Autoship details so this doesn’t happen again.
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beth K.
Oct 25, 2025
I was charged twice for the same order
I was charged twice for the same order. Waited on hold for 2 hours to talk with someone. Finally got a call back in 4 hours, placed an order on the 22nd, card was charged, checked on my site no record of order. Customer service pushed the order through (said it never was sent to be fulfilled) received an email, Know I have been charged again for the same order. Terrible customer service no excuse for this.
Response from Life's AbundanceOct 28, 2025
I’m sorry for the duplicate-charge concern, long hold times, and conflicting order visibility—that’s frustrating and not up to our standards. We’ve reviewed your account and reversed the duplicate for your 10/22 order. You've been with us for a long time, and I hope we can regain your trust as we return the the standards of service you expect from us.
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Kristen D.
Oct 25, 2025
Do Not Place An Order!
I was referred to Life’s Abundance from our breeder. Everything went well until this system upgrade. I have been waiting to hear back since September 23rd. I have ordered 4 bags and received 1 since then. You would think the 1 bag I received was the first one I placed, nope! I have waited on hold for hours, never reaching someone. I have emailed support, no response. I have filled out the contact us form on the website, was sent my own email from their system. I reached out on Instagram and actually got a response but they couldn’t help in anyway. I’m at a complete loss and frustrated. I now have a 1 year old golden that we have to transition to another brand because Life’s Abundance can’t recover from a system upgrade after more than A MONTH!!! I’ve worked in IT and Operations for my entire career and haven’t seen anything like this. System upgrades go wrong, it happens. The poor incident response and apparent lack of change management planning is embarrassing. There also has been no offer from the organization to refund for the extreme delay or discount next order to retain business. Life’s Abundance what is going on?!
Response from Life's AbundanceNov 13, 2025
We’re truly sorry for your experience, and we understand how stressful it must have been (especially with a 1-year-old pup). We reviewed your account and can see these issues have now been resolved. That said, the struggle to reach us and the uncertainty along the way shouldn’t have happened. We apologize for the stress this caused and appreciate your patience while we work our way back to the steady, reliable service you should be able to count on.
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bri
Oct 24, 2025
Absolutely horrible experience!
Absolutely horrible experience!! Ordered food for my dog that was supposed to be here four days ago and never received it. I called to see what’s going on and was waiting for an hour before I requested a call back once I was next in line. It’s been 4 hours and have received no phone call or my dogs food.
Response from Life's AbundanceOct 28, 2025
I’m sorry for the missed delivery window and the lack of a timely callback—waiting and wondering about your dog’s food is the last thing you should worry about. We’ve sent a Request for Information through Trustpilot so we can locate your order, confirm shipment and tracking, and close the loop with you directly.
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Loretta R.
Oct 24, 2025
Extremely disappointed!!!!!!
I have been love life abundance for the past 8 yrs , my dogs thrive on the food . That being said this new upgrade that are doing and messed EVERYTHING UP!!!! My auto ship orders never shipped and my dogs I had to get different food from tractor supply and now all of them have loose to stools cause I had none of the normal food they have been on , can’t talk to anyone over the phone now cause of this screw up !!! 3 days I have call and try to wait on hold and after 1 hr each time no answer and no one calls me back !!! They call with and auto response saying how sorry they are about this system mess up !!! This is unacceptable!!!
Response from Life's AbundanceOct 28, 2025
Thank you for eight years with us—and I’m very sorry for the recent disruption, the missed Autoship, and the effect on your dogs’ digestion. That’s not acceptable, and we apologize. We’ve sent a Request for Information via Trustpilot so we can pull up your account, confirm charges and shipments, and reset your timing so you can count on consistent deliveries again.
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Katie T.
Oct 22, 2025
Won’t send the Order or Respond
We got a puppy who was eating this food without an issues. The breeder gave us a week of food. I placed an order on October 9 that was scheduled to arrive October 11. I begin calling on October 14 without response. I have called numerous times and held for hours, left call back numbers, and sent emails. I still haven’t received a response. It’s been over 2 weeks and they have the money and the order. The charge isn’t pending, they have charged the card and kept the items!
Response from Life's AbundanceOct 23, 2025
First, we're deeply sorry for this unsettling introduction to our company—especially with a new puppy depending on a consistent diet. Long holds, missed callbacks, and no clear update are not the experience we want for you. Your order placed on October 9 (originally expected around October 11) is processing to ship today. As soon as the label is created, you’ll receive a tracking email; if you don’t see it, please check your spam/junk folder just in case. By way of brief explanation—not an excuse—after a September 20 system change, some orders took longer than they should to move through processing while call and email volume spiked. That overlap made it hard to get timely answers, and we’re truly sorry you were caught in it. I know this has been frustrating, and we appreciate your patience. We’re working to ensure you have a perfectly smooth experience going forward.
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Ed M.
Oct 21, 2025
Metal in the bag of food.
Metal in the bag of food. Contacted them on their contact page, no response after 15 days. Contacted them again, never any response.
Response from Life's AbundanceOct 21, 2025
We’re very sorry for what you reported—finding any foreign material in a bag is unacceptable, and we understand how concerning that is. We located your account and see the January order and the emails you sent. Your report has been entered into our internal quality reporting system for review, because we take product quality and safety seriously. Please expect to hear from us soon. Our foods go through multiple safety and quality checks from ingredients through final packaging; even so, we investigate each and every report. Thank you for bringing it to our attention.
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Kim F.
Oct 19, 2025
I placed my order October 10th
I placed my order October 10th. It’s now Oct 19th and the order still says processing. Absolutely appalling to advertise 1-3 days and nothing!!!!
Response from Life's AbundanceOct 20, 2025
We're really sorry, Kim. Placing an order on Oct 10 and still seeing “processing” on Oct 19 is not acceptable, especially when we've always been exceptionally fast. After our Sept 20 system change, many orders have taken longer than they should to move through processing. That’s an explanation, not an excuse. We’ll attempt to send you a Request for Information here through Trustpilot so we can pull up your account and assist directly. Thank you, and again, our sincere apologies for the delay.
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