Life's Abundance Reviews | Read Customer Reviews of lifesabundance.com

Life's AbundanceReviews of lifesabundance.com

4.710,307 reviews
Pet Stores
101 Capital St., Jupiter, Florida, Florida

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Life's Abundance

About Life's Abundance

We believe products designed to work together create better outcomes for people and pets. The outcomes that actually matter — for your dog, your skin, your home — come from products designed to work together, not products trying to do everything alone. Whether you’re feeding your dog, taking care of your skin, or cleaning up the kitchen, what you’ll find here are products that just work together, so you get better outcomes with less guesswork.

Life's Abundance (lifesabundance.com) has 10,307 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: lifesabundance.com
Website: lifesabundance.com
Category: Pet Stores
Location: Jupiter, Florida, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 22% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Life's Abundance reviews

Showing 259 reviews with 1 star · Clear filters

Mark
Nov 2, 2025
Been trying to reach you guys for a…
Been trying to reach you guys for a week about my auto ship order and having issues reaching you through email and phone calls. I had to go to another dog food brand in order for my dogs to eat. I would like to cancel my future order with you. How would I go about doing this since your system is down.
Response from Life's AbundanceNov 3, 2025
Thanks for reaching out—and I’m really sorry for the trouble getting through by email and phone, especially when you needed to make a quick decision for your dogs. We’ve sent you a Request for Information through this platform so we can locate your account and cancel your future order as requested. Once we have those details, we’ll take care of it. Thank you for your patience.
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Teri P.
Oct 31, 2025
Terrible Service, Charged for Food that was never delivered and impossible to talk to or reach anyone....Out of Business is my Guess
We had this dog food on autoship but they failed to deliver the order. We have tried to call and was on hold many times for hours. Left a call back number per their recording and still no response. We did do an online cancellation and received an auto reply but they keep charging us and still no food. This is the worst company as they charge our card and they are impossible to reach. We have disputed the charge. Would never recommend anyone go through this when trying to get food for a pet. Can this company also STOP the canned AI responses. Resolve the issue by refunding the charges for food for our dog that was never delivered. We cannot email you, call you! This company is out of business is my guess.
Response from Life's AbundanceNov 3, 2025
We’re truly sorry for your experience—missed deliveries, long holds, and canned messages are the opposite of what you should expect from us. We reviewed your account and can confirm your Autoship has been canceled. We also want to be clear: we are not out of business. This has been a disruption of terrible proportions, and we’re steadily recovering. That recovery has taken longer than it should, and there’s still congestion in our communication channels—for that, we sincerely apologize. Thank you for calling this out and for your patience while we work our way back to the reliable service you should be able to count on.
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Margaret M.
Oct 30, 2025
No communication
The food is good. However, if you need to change an order, their website doesn’t let you. I have tried to call for over a week. I get put on hold and have never spoken with a person. I have never received a call back either. I’m about to call my credit card company and stop all orders. I have also received too many orders.
Response from Life's AbundanceNov 3, 2025
Thanks for reaching out—and I’m really sorry for the trouble: not being able to change an order, long holds with no callback, and receiving extra orders isn’t acceptable. We’ve sent you a Request for Information through Trustpilot so we can identify your account and get this resolved. We appreciate your patience while we sort this out.
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John G.
Oct 28, 2025
Poor system upgrade results in unacceptable customer service
I've used Life's abundance reliably for the last 4 years. My dogs never loved it but my breeder insisted on using it (I'm sure partly because breeders make money off each purchase...this is a MLM company). They apparently had a bad system upgrade over a month ago that has caused major disruptions. They are now completely unreachable via any means (and I've tried everything) and the phone appears to be disconnected (I just get 'call failed'). My renewal order is incorrect (must have converted from an old system incorrectly) and there's nothing I can do to fix it. You've lost a long-time customer. It shouldn't take a month to recover from even the worst system upgrade.
Response from Life's AbundanceNov 3, 2025
Thank you for your four years with us, and you’re right—it shouldn’t take over a month to recover from a system upgrade. We agree, and we’re sorry. Unfortunately, that’s the situation we found ourselves in, and it caused real disruption: incorrect renewals, trouble reaching us, and delays getting fixes in place. We are on the road to recovery and making steady progress, but there’s still a backlog that’s made communication harder than it should be. That’s not an excuse—just where we are today. It is improving day by day. We know we have to earn back your trust. Thank you for the candid feedback and for the time you spent with us.
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Carol
Oct 27, 2025
Unprofessional business conduct
I have been calling and leaving my number numerous times, and no response. I have been out of dog food for days. My shipment is scheduled every 3 weeks and that has long passed. I am seriously considering canceling my orders as your company has been non-responsive which is totally unacceptable to me. It is not my concern that you are having technical difficulties for days on end.
Response from Life's AbundanceOct 28, 2025
I’m really sorry you’ve been out of food and couldn’t get through—being non-responsive isn’t acceptable, especially when you rely on a 3-week cadence. While recent system issues aren’t your concern, the impact on you absolutely is, and we apologize. We’ve sent you a Request for Information through Trustpilot so we can verify your schedule, make this right, and prevent a repeat.
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Isaac
Oct 27, 2025
ONCE a great company.
This WAS a great company but the past 2 months have been a NIGHTMARE. Going on 4 years of using them and I am missing dog food for the 2nd time in a little over a month. This drastically effects my dogs bowels & diet since I can no longer count on the food arriving on time. On top of that, my card has been charged 3 times over (still no dog food). They are disabling comments on recent social media posts and NOT answering their phone line. A real shame for all those who have been using you for YEARS to handle this situation so poorly.
Response from Life's AbundanceOct 28, 2025
I’m truly sorry—missing food twice in a month, plus multiple charges and difficulty reaching us, is not the experience you should have. Thank you for sticking with us for four years; we don’t take that lightly. We’ve sent a Request for Information through Trustpilot so we can review your account, correct any duplicate charges, and get your order plan back to reliable timing.
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John H.
Oct 27, 2025
I’ve been with this company over 10…
I’ve been with this company over 10 years and now for the past 2 weeks they can’t answer and they can’t even return calls, send order but they sure were fast to charge my card. I will find another company that is worth a damn for customer service. PATHETIC! I’d like my recent charge of 114 returned but I know that’s not going to happen.
Response from Life's AbundanceOct 28, 2025
Thank you for 10 years with us, and I’m sorry for the recent frustration—charge concerns and unanswered calls are unacceptable. We’ve sent you a Request for Information via Trustpilot so we can confirm your account, confirm the $114 situation, and get your schedule aligned with what you want.
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Brent N.
Oct 27, 2025
Company Melt Down
Company Melt Down; They implemented a new software and it's destroying the company. They aren't shipping, over billing, billing early, and have no customer service agents to deal with the issue. There is no "Transparency or Integrity" like they say they are. They do nothing but lie.
Response from Life's AbundanceOct 28, 2025
I’m sorry for what you’ve experienced—shipping delays and slow responses are frustrating. We are addressing the issues behind the scenes, but that doesn’t undo the stress you’ve felt, and we apologize. We’ve located an account that appears to be yours, and if you confirm your details through our Information Request, we can review your specific concerns, and ensure shipments match your needs.
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