Yuriko A.
TERRIBLE CUSTOMER SERVICE
TERRIBLE CUSTOMER SERVICE. Placed an order for 3 long sleeve shirts on Grinch for the holiday season . They use USPS for shipping and their tracking showed package was delivered. Most likely mail man delivered to a wrong address. They keep telling me to check the tracking and mail box . And to keep calling them back. Great product TERRIBLE CS. Listen to other reviewers. Order them elsewhere not directly from their websites. They need to just refund me so I can purchase the replacement OR send me the replacement without the refund . I ordered them early as they are gifts but by the time they issue a refund the correct sizes would be gone . They need to use a better carrier for delivery and not USPS. If they want to save money on carriers then when item gets lost they should be willing to shell out money by reprocessing the orders so customers can get what they paid for !!!!! Because of you my LIFE IS NOT GOOD !


