The Life Is Good Company is an American apparel and accessories wholesaler, retailer, and lifestyle brand founded in 1994 and best known for its optimistic T-shirts and hats, many of which feature a smiling stick figure named Jake and the registered t...
Life is Good (lifeisgood.com) has 110 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Stuart
Terrible customer service, I ordered 2 items on April 23rd on May 7th I called Life is Good customer support as they still said 'in transit'. Very hard to understand, i was put on several long holds and finally he suggested that if they don't arrive by Monday, which is after mothers day, that I open a dispute with my credit card. HUH......
Janet A.
I have ordered several times and been very pleased with the service and quality of the shirts I’ve received.
Larry S.
Be careful when ordering from this company, they are quick to take your money, but never ships your product. Just another scam by an offshore company. No problem, you taught me a lesson..I only hope that lesson was free. Lesson learned on this one.
Pamela P.
For me, what matters about a company is what they do to solve it, when there is a problem. Of course no one is perfect, including myself, and when an error was accidentally made, life is good, went out of their way, almost beyond belief, to make sure that everything was corrected to my satisfaction. I have used life is good products for years, and I’ve never had a problem and I was very impressed with the kindness, courtesy, and completion of handling my issue.
Chris
This company is very disappointing. When buying online "trust" is very important. My order was incomplete and after numerous emails seeking completion of my order I gave up. The nonsense responses provided by their "staff" were frustrating (probably meant to discourage ongoing engagement) Dont go near these people!
Kate
Zero stars for the customer service
chkn N.
The customer service is terrible. The Chat option on the website either doesn't work half the time or it gets canceled by an agent before you get an answer. Agent "Sarah" keeps popping up and closing the chat before I can get help. I'm about to completely quit shopping with this company. And the Crusher-lite shirts get holes in them! Easily and quickly! But can't get any customer service on this issue, so I'm stuck with a $30 shirt with holes. Just really disappointed with this company now..
Karen S.
The phone agents at Life is Good are very hard to understand and seem to be unable to handle a situation in a proper manner
