Brandon F.
Wrong Item shipped
IF you get the wrong item, they won't refund the full purchase or send the correct product. I purchased permanent outdoor Christmas Lights in the middle of November. They came from overseas, so I didn't get them until after Christmas, which was annoying but I understood since the tracking of the lights showed their progress. When the item finally came, they shipped the wrong Christmas lights. I communicated with customer service, and they were only offering 5% of the purchase price back to me and said that they sent the correct lights, even after I showed the receipt of what I ordered and a picture of what I had been delivered. They continued to say that they were the same lights even though the pictures told another story. In the end, I will never order from this site again because of their inability to correct an obvious wrong.