lifeat.ioReviews of lifeat.io

The "7 day free trial" is a LIE. My card was charged immediately upon signing up. It took me all of 3 hours to realize that I wouldn't use this consistently, so I canceled same day as signing up for the "trial". The subscription page shows that I have an active year subscription and they've kept the $96 they charged upon signing up for the "trial". Couldn't find any contact info for the company, so I responded to the emails they sent when signing up that are allegedly "directly from the CEO" -- no response. I've had to dispute the charge with my CC company. Also, if you go directly to their website, the "7 day free trial" links are nowhere to be found. I tried finding the proof of them offering a trial before filing the dispute, but there was none -- until Facebook brought this ad back to me.

It is a great concept, but unfortunately, this app is ONLY available on the web, not mobile. They do not respond to email inquiries and follow-ups!

There is a lack of customer service via email with no response. The period date does not match the charging date on the invoice/receipt (that makes me a lot confused), and despite cancelling the renewal on the last day of the free trial as per their reminder email, they still sent the invoice and charged thereafter.

The product is helpful, but after I changed jobs I didn’t need it any longer. I was charged a second year, not realizing it was a recurring billing. I emailed about my life change and asked for a refund. The customer service was terrible. The company would not provide a refund despite my response the next day to the charge. They should give you an opportunity to opt out of an upcoming recurring charge if they won’t provide a refund. Instead they wanted a meeting to discuss why the product isn’t working? I already told them and I don’t have 30 extra minutes.

Overall for the past 4months LifeAt has helped me to stay productive throughout my work day! Pricing was worth it with all the tools and features we get from their paid tier. New features are constantly popping up with tons of feedback gathering, so far impressed with the team.