Find hats and caps for your favorite team in your favorite style at lids.com.
LIDS Sports Group (lids.com) has 166 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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paul F.
The product i ordered did not come during the window that was promised. When i contacted customer support they said i needed to wait until the product was received before they could do anything about it. The product did not get shipped until after the promised window, and customer support did not help. Once it was received they said they would conduct a 3 day investigation to see what happened before resloving the issue. Still waiting.
Dennis
I ordered a jersey, site stated it would be delivered by 12/06-now its says being delivered Jan 16th. Explained its a Christmas gift-now i have to wait til I receive it to return it, a freaking month to get my money back plus no gift for my kid...They haven't even processed the order yet they won't cancel it, Oh but they offered me a coupon to make it right... Very misleading DO NOT buy online at LIDS
Jacquie B.
DO NOT order from this company. They send wrong sizes for adults and don't even try to talk to someone about the issues.
Jeff N.
Terrible customer service and policies. They advertise prices that they do not honor. Pay close attention to your cart upon checkout if you do decide to go with this shady company. I recommend not supporting greedy companies and you should get you hats elsewhere.
Kade E.
Online ordering system does not work correctly. The shop does not respond to issues and you are left with nothing. Avoid at all costs as they dont seem to have the items they are selling.
Candace L.
They do not meet their shipping requirements, even when you pay extra for faster delivery. Their customer service is an absolute joke. Lids.ca feels like a scam website.
stormvit
No reply from their customer service at all. Mailed them 3 Times now about an order with zero response. Do NOT order from them
Jenni K.
Horribly made. Bad quality. Not official NFL clothing although they say they are. I have proof that they put a sticker over the actual brand of the clothing which is a cheap Chinese brand. It's very thin and not well made.
