LIDS Sports GroupReviews of lids.com

Lying and stealing money!

I would give it zero if I could, I made an order on April 13, made the return on april 23rd and it is now june 4th and i still havent recieved my money back and all they have sent me is a 20% off coupon. customer service is trash

This company is horrible. Their contact link on their website does not work. Neither does their chat function. I had to search for the head office and then was sent to an automated service which was not helpful. I finally got in contact with somebody and my return is taking over two weeks. This is horrible customer Service Service. Save your money and shop somewhere else.

Horrible experience. I ordered one item, 3 weeks later got a cancellation email that it is out of stock. The website said it is still in stock. Decided to order something else to not risk it with the same item again and received an email that the new item is delayed. Customer service told me it is out of stock with no expected fill date. The website still said in stock for this item as well. The birthday gift is now ridiculously date. I cancelled the delayed order myself to not waste more time with them. They offered me a coupon probably because they will never fill the order anyway. I told them to save it as I will never order from them again.

Still waiting for a discount that was offered to me. The site used to offer decent discounts, now it's nothing. Overpriced hats that I will not purchase at full price. Company has gone to shit the past few months. Keeps getting worse.

First of all. You all need to get rid of the automated system. It can't tell the difference between a F and a S. I had to keep repeating myself over and over. Then it finally hung up on my. I had to call back again. I asked to speak with a supervisor and I got Jesse who's is customer services who was a waste of my time. Why would she suggest that I call the same store I left to complain to her about her management skills. This is the 2nd time I've had to deal with your rude Supervisor on returning an item with a receipt..She should not be in management. She's very unprofessional and dosen't know how to talk to people!. After dealing with you automated system. It makes sense. She does not deserve the title of Management. Put her in the stocking department! I would like someone to follow up on her Rude Conduct.

I ordered a hat for my son for Easter and it was supposed to be here the Thursday before. Well here it is now the Monday after and still hat. All they can tell me is if it's not here by tomorrow to contact them again. I will never waste my money with this company again.

I ordered an XT Large T-shirt that was 40 bucks. They sent me a T-shirt that was wide enough for a wwe wrestler but so short, it would not even come to the top of my jeans. It was literally a perfect square almost. Terrible terrible product. And when I reached out they said oh well sorry you can send the other one back and hopefully maybe possibly we might can do an exchange FOR THE SAME SHIRT. Lol. Nah I'll eat the 40 bucks and just never order from there again. So disappointed in this place. If I could have given a zero I would have.