Paul N.
Limited payment options
There would have been five stars except for what I found when I tried to pay via ACH check. Seven other vendors that I pay (including IRS and state taxes) allow ACH by filling in routing number and account number. I was horrified when Liberty's processor thought they needed my user name and password to my bank account to get ACH money. SHAME ON YOU!
Response from Liberty CoinSep 17, 2024
Thank you for your feedback, though we believe there's been some misunderstanding regarding our ACH payment process. Unlike some other vendors, our payment processor uses a secure and verified method to prevent fraudulent transactions. By requesting login credentials, we ensure that the person initiating the payment is the legitimate account holder, adding an extra layer of protection. While we understand this may feel intrusive, it is a standard practice used by many secure payment platforms to protect both the buyer and seller from potential fraud. We take security very seriously and regret any discomfort this may have caused, but we stand by our commitment to safeguarding sensitive financial information.