Lexther LLCReviews of lexther.com

Well I waited for 3 months for my jacket that I ordered ,and was giving the run around. Then I finally received this jacket you sent me and it looks absolutely nothing like the jacket that I ordered. I bought and paid for the jacket that was in the ad, not this thing. The whole Experience was horrible from start to finish, and thats to bad because I buy alot of stuff online, but I won't be buying anything from Lexther ever again. Neither will friends or family.

I ordered a jacket 90 days ago. Still no jacket and $150 gone. Customer service takes days to respond and over and over, the same reply, next week.... I'd advise you go to a reputable company and stear clear of this one!

I never received my coat or a refund! I just said the hell with it!! To many other Leather shops to deal with that will get what you ordered! Not asking for anything special, just what I paid for!!!

It took weeks to get an initial confirmation of order and months to get my order. Then I ended up having to exchange for a different size. I am still waiting for the exchange order to be shipped. It has been 2 months since I received a pre-shipment notice and was just sent a message saying "oops, the weekend came early, I'll send it on Monday." Who is running this company, high teenagers?

Once I did my return because the jackets were sent to me to small when I ordered based off of specifications... the quality was there but the customer service and logistics are extremely unsatisfactory. I have been waiting for MONTHS for the replacement for my two Jackets that I ordered. I have all my email traffic showing that they will give me a tracking number which they never do. I never got a real reply until I asked for my money back! I still have not recieved the items even after once again they said that they will send it overnight... once again no more responses for a tracking number or anything at all for the tracking confirmation. They also will not give a refund.... its to the point I am not sure if I should just report this to BBB or not...

June 2022 ordered an item. Recieved it and totally wasnt what the picture looked like, way small in size, and cheap quality. Went through the process of returning it per their guidelines. Spent more money for shipping. They received the item and still have not refunded me. Keep sending emails and attempting contact but get the same response, someone will be in contact or the refund will show in 8-10 bussiness days. Months later still nothing. What a waste. Bogus company.

I wish I can give this company no stars. Purchased two jackets and returned them. 3 months and counting asking for my money back via email and phone call. I get wishy washy responses and promises that the refund will be issues, but that has not happened. Never got my money back.

Was really excited when I ordered my leather bag back in July, but unfortunately it never came. The customer support kept telling me it was shipped and “just a few more days!” But eventually it became clear it was never coming. Really disappointed in this company. Eventually had to get my credit card company involved. Really rough stuff.