LevelUp FundingLevel Up Funding is an online lender with a focus on customer satisfaction. We offer installment loans up to $3,500 to eligible customers, even those with less than perfect credit scores. Repayment terms are up to 10 months. Advantages include free Same Day Funding on business days,* 24/7/365 customer service, and a loyalty rewards program, Level Up Rewards. Level Up Funding is owned and operated by the Crow Creek Sioux Tribe, a federally-recognized sovereign American Indian Tribe.*See the Level Up Funding website for details.
LevelUp Funding (levelupfunding.com) has 577 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Lacy J.
The one star says enough. Done with y’all.
Response from LevelUp FundingJan 12, 2024
Hi Lacy, Your feedback on our Level Up Funding reviews page is important to us. We’d love to speak with you directly and get details of your experience so we can improve our level of service and your over all experience. Please reach out to us directly at 833-715-1811 between 8 am and 8 pm EST, Monday through Friday.
Artrina Y.
I applied for a loan with a different lender and your company sent me money when I didn't approve it or request it. This is totally wrong and illegal to use my info when I didn't apply for the loan in the first place. I will be reporting this as well. Horrible company with no right to approve a loan that I didn't apply for. Horrible experience! DO NOT USE THIS COMPANY TO GET A LOAN! THE INTEREST RATE IS 776%! IT WILL TAKE A YEAR TO PAY BACK LESS THAN $500.
Response from LevelUp FundingJan 2, 2024
Hi Artrina, Thanks for sharing your experience on this Level Up Funding reviews page. To ensure your privacy, we cannot discuss personal installment loan account details here, but we would like to learn more about your experience to escalate your concerns properly. We will be reaching out within 48 hours for more information about your personal installment loan experience. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 833-715-1811. We’re available from 8 am to 8 pm EST, Monday through Friday.
customer
Can’t get anyone send my loan agreement
Response from LevelUp FundingNov 20, 2023
Hi Precious! Thank you for the candid feedback. We are sorry you were disappointed with your experience. We will contact you directly within 48 hours to gather additional details of your experience and ensure your concerns are appropriately addressed. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 833-715-1811. We’re available from 8AM – 8PM ET, Monday – Friday.
Kelly
If you want a loan at 600-700% Interest rate go right on ahead. Read the small print do not listen to what the servicers on the phone tell you. They are on tribal land meaning they can charge you crazy interest rates that aren't regulated they can do what they want. Unless you know you can pay it off right away don't do it. End result paying almost $4,000.00 on $800.00 loan = crooked. Luckily was able to pay off in a lump sum but still ended up paying $2000.00. All those positive reviews have to be fake, no way!
Response from LevelUp FundingNov 10, 2023
Your feedback is important to us. We would like to take this opportunity to clarify your loan terms in hopes that we may be able to serve you again in the future. The details of your loan, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination. We offer flexible repayment options that may make the loan more manageable. Please feel free to contact us directly at [email protected] or 833-715-1811 to discuss these options. We’re available from 8AM – 8PM ET, Monday – Friday.
Bridgette
Horrible, highway robbery. I'm shocked that a tribal nation is taking cues from the mob on how to earn money. I borrowed $1000, and they want me to pay almost $5000 to "pay is back." On the phone the agent told me there were 3 payments, and told me those prices. I even said "okay so I'm paying like $300." -Which is a typical pay-day loan. Had I known it was going to cost me $4000 to borrow $1k, I wouldn't have done it. Of course I called to get help, and see if there is something else I can do. Long story short, they can take off $24 if I can pay $1440 this month, after I already made 2 payments (previous months). The supervisor, Victor, said he could not give me the recording of the call, but said she mentioned 9 payments. His boss was gone for the day, so I'm calling back tomorrow to see if the 3rd person is able to help in anyway.
Response from LevelUp FundingOct 3, 2023
Hi Bridgette, Thank you for taking the time to share your experience. Your feedback is important to us! To ensure your privacy, we cannot discuss account details here. We will reach out to you within 48 hours to gather more details about your experience and ensure your concerns are appropriately addressed. Should you wish to speak with us sooner, please feel free to reach out at [email protected] or call us at 833-715-1811. We’re available from 7AM – 7PM CT, Monday – Friday.
Christina H.
Still not quite sure if this is illegal but they want $109 every two weeks for 18 months. Of course if you pay back the original money you narrowed plus $100 ( for me that came to $500) within the next month you’re free, but if I had $400 I wouldn’t have needed a loan. Where they clear? No. Did they tell the truth? Technically. They ran through all the details very fast and avoided answering my direct questions. Were they honest? I’d have to say no. Be very VERY careful! Don’t DO IT!!!
Response from LevelUp FundingJul 17, 2023
Thank you for this review, Christina. We’re sorry you were disappointed with your experience. We would like to learn more about your situation and address your concerns by clarifying how our loans work. Please feel free to call us directly at 833-715-1811 between 7AM and 7PM CT, Monday – Friday to discuss.
Michael L.
I had the worst experience they try to take too much money out of your account
Response from LevelUp FundingMay 29, 2023
Thanks for your review, Michael. We’re sorry to hear your experience did not match your expectations. We offer a range of flexible repayment options, and we would like to share these options with you. Please call us at 833-715-1811. Agents are available to help from 7AM – 7PM CT, Monday – Friday.
Thomas B.
This is the worst experience I have ever had with a loan company, I borrowed $400, the expect 18 payments of 113.32, I would have been better off going homeless. This is absolutely the biggest scam ever pulled on the public. Over 590% interest. From what I have been reading this is probably close to if not being against the law.
Response from LevelUp FundingMay 19, 2023
Hi Thomas, Thank you for sharing your experience. We are sorry to hear that you were dissatisfied with us. Our rates and loan terms are clearly stated in the loan agreement which is provided prior to you signing and agreeing to take the loan. If you would like to better understand our rates and repayment options, or to share additional feedback, please email us directly at [email protected] or call us at 833-715-1810. We’re available from 7AM – 7PM CT, Monday – Friday.
