LevelUp FundingReviews of levelupfunding.com

Response from LevelUp FundingSep 16, 2025

Hi, Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience. At Level Up Funding, transparency is very important to us. All loan terms—including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount—are clearly outlined in the loan agreement. Keep in mind that you are not obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan. You also have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team

Response from LevelUp FundingAug 14, 2025

Hi, Thank you for sharing your feedback. We're truly sorry to hear that we did not meet your expectations. Keep in mind that you are not obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan. You also have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team

Response from LevelUp FundingAug 13, 2025

Hi Howard, Thank you for sharing your feedback. We're truly sorry to hear that we did not meet your expectations. At Level Up Funding, transparency is very important to us. All loan terms—including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount—are clearly outlined in the loan agreement. After reviewing your account, we’re pleased to confirm that a resolution has been reached. We sincerely appreciate your continued business and trust in us. If you have questions about your current loan, and repayment options please don’t hesitate to reach out. Please email us directly at [email protected] or call us at 833-715-1811. We’re available from 8AM – 8PM Est, Monday – Friday. Best regards, The Level Up Funding Team

Response from LevelUp FundingAug 8, 2025

Hi Jay, Thank you for sharing your feedback. We're truly sorry to hear that we did not meet your expectations. At Level Up Funding, transparency is very important to us. All loan terms—including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount—are clearly outlined in the loan agreement. Here at Level Up Funding, it is important to us that our customers understand the terms of the loan. Upon acceptance of the loan, a comprehensive loan agreement was emailed to you for your electronic signature. Once you signed electronically, the loan document was resent. We want to remind you that you're not required to keep the loan for the full term. You have flexible repayment options available to help manage your loan more comfortably: Early Payoff – You’re welcome to pay off your loan at any time with no prepayment penalties. This can help you save significantly on interest. Additional Principal Payments – You can make extra payments toward your principal balance, which reduces the total interest paid and shortens the life of the loan. If you have questions about your current loan, and repayment options please don’t hesitate to reach out. Please email us directly at [email protected] or call us at 833-715-1811. We’re available from 8AM – 8PM Est, Monday – Friday. Best regards, The Level Up Funding Team

Response from LevelUp FundingAug 6, 2025

Hi, Thank you for taking the time to share your experience. Your feedback is important to us! To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. Please email us directly at [email protected] or call us at 833-715-1811 to discuss. We’re available from 8AM – 8PM Est, Monday – Friday. Best regards, The Level Up Funding Team

Response from LevelUp FundingJun 4, 2025

Hi Maurino, Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience. We take feedback seriously and are committed to improving both our customer service response times and the clarity around loan terms. Keep in mind we provide alternative payment options that helps to reduce the overall cost of our personal installment loans. You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term. To ensure your privacy, we cannot discuss personal installment loans account details here, but we would like to learn more about your experience to properly escalate your concerns. Please email us directly at [email protected] or call us at 833-715-1811. We are available from 8 am to 8 pm EST, Monday through Friday.

Response from LevelUp FundingMay 14, 2025

Hi Scott, Thank you for your feedback! We understand how important it is to receive accurate information regarding your funding timeline, and we apologize for any miscommunication. Providing exceptional customer service is our top priority, and we would like the opportunity to discuss your experience further. To ensure your privacy, we cannot discuss personal installment loans account details here, but we would like to learn more about your experience to properly escalate your concerns. Please email us directly at [email protected] or call us at 833-715-1811. We are available from 8 am to 8 pm EST, Monday through Friday.

Response from LevelUp FundingMay 5, 2025

Hi Maryann, Thank you for your feedback. We're sorry for the inconvenience you've experienced. At the time of accepting the loan, a detailed loan agreement was sent to you via email. This agreement outlined your payment schedule, the amounts due on each date, the finance charges based on scheduled payments, and the annual percentage rate (APR). However, we've gone ahead and sent you a copy of your loan agreement to the email address we have on file. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team