LevelUp FundingReviews of levelupfunding.com

Response from LevelUp FundingDec 23, 2024

Hi Jimmie Lowe, Thank you for your feedback! We appreciate your understanding and are glad we could assist you. We take great pride in providing the best possible service experience for our customers. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team

Response from LevelUp FundingNov 15, 2024

Hi Beverly Valentine, Thank you for sharing your feedback! We value your loyalty as a returning customer and are sorry that you were dissatisfied with the level of service you received. The loan details, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination. We provide alternative payment options that may help to reduce the overall cost of our personal installment loans. You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term. To ensure your privacy, we cannot discuss personal installment loans account details here. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team

Response from LevelUp FundingOct 1, 2024

Hi Laura Smith, Thank you for reaching out. We apologize for the any delay in completing your e-signature. We understand how important it is for these processes to move quickly, and we're sorry for any inconvenience this may have caused. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team

Response from LevelUp FundingSep 27, 2024

Hi DK, Thank you for sharing your experience with us! We’re glad to hear that you were quickly approved when you needed the funds. However, we apologize for any confusion regarding the interest rates. It's important to us that all terms are clearly understood. The loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Level Up Funding account, and we are here to discuss the terms of your loan with you in more detail. Keep in mind we offer flexible repayment options that could reduce the overall cost of the loan. You can 1. Pay off your loan early with no prepayment penalties, which can lower your interest payments and/or 2. make additional payments towards the principal balance, which will reduce both the accrued interest and the length of your loan term. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team

Response from LevelUp FundingAug 31, 2024

Hi GARY STACY, Thank you for sharing your experience! We’re glad to hear that you appreciate the opportunity to access more funds by maintaining timely payments and that our service has helped you manage your financial needs. Keep in mind we offer flexible repayment options that could reduce the overall cost of the loan. You can 1. Pay off your loan early with no prepayment penalties, which can lower your interest payments and/or 2. make additional payments towards the principal balance, which will reduce both the accrued interest and the length of your loan term. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team

Response from LevelUp FundingMay 31, 2024

Dear Elaine, Thank you for taking the time to share your thoughts on your experience with Level Up Funding. We greatly value your feedback as it helps us ensure we meet and exceed our customers' expectations. We are elated to learn that our representatives left a positive impression on you, embodying professionalism, courtesy, and patience throughout your interactions. Upholding the highest standards of customer service remains at the core of our mission, and your acknowledgment reaffirms our commitment to excellence. We recognize that not every customer may be in a position to utilize our flexible repayment options. However, it's important to emphasize that these options are available and can significantly assist our customers in shortening the life of their loans and saving on interest and fees if utilized effectively. Your satisfaction is of the utmost importance to us, and we would like the opportunity to regain your trust and continued support. As a valued customer, you may benefit from higher loan amounts with reduced fees through our loyalty program should you choose to utilize our services again in the future. If you decide to give us another chance, our dedicated Level Up Funding agents are available to assist you with your loan needs. Please don't hesitate to reach out to us at 833-715-1811 between 8 am and 8 pm EST, Monday through Friday. We're here to serve you and look forward to potentially assisting you again soon. Thank you once again for your valuable feedback.

Response from LevelUp FundingMay 16, 2024

Hello Maren, Thank you for taking the time to share your feedback on our Level Up Funding reviews page. We regret to learn of your dissatisfaction and would like the opportunity to address your concerns regarding your recent personal installment loan experience. We value your input and aim to improve our services to ensure a better experience for you and all our customers. Please feel free to reach out to us at 833-715-1811 for further assistance. Our agents are available to assist you from 8 am to 8 pm EST, Monday through Friday.

Response from LevelUp FundingJan 4, 2024

Hello Dawn, We appreciate the feedback left on our Level Up Funding reviews page. It is great to hear that you are pleased with our quick and easy loan services. We provide alternative payment options that may help to reduce the overall cost of the loan. In the loan agreement, we provide details on the overall cost of the loan, finance charge, loan term, scheduled due dates, and payment amounts. A copy of your personal installment loan agreement is available to you anytime by logging into your Level Up Funding account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 833-715-1811. We’re available from 8 am to 8 pm EST, Monday through Friday.