Level One LawReviews of levelonelaw.com

I enrolled six creditors in the program this summer and after 3 months decided to cancel because absolutely nothing was being done on my behalf, except the dutiful collection of my monthly fee. There was NO proactive communication from the company every time i checked the portal all creditors were still "pending" and i was encouraged to put even more money into my account to allow them to negotiate better on my behalf - whatever. Knowing they would not even begin negotiating my debts until the reserves were built up in my account, i began to take notice of offers from creditors to directly settle with them at lower costs and with much more expediency. At the point i canceled with LL, they told me my refund of "unearned fees" and "Savings" would only be $128 of the nearly $2,000 i had put in to date. Speaking with a customer rep on the phone, they said i would not get a detailed accounting of what they did to earn the retainer, service cost and legal admin fees each month. Oh and by the way a POA was sent to each creditor in October... not once did i get any documentation about that - so unsure if it is true. Good consulting firms always send detailed invoices with tasks and fees attached to each one. I was told LL does not do that. Really sketchy. Good companies are transparent and willing to refund money when they have done nothing to deserve it.

I have no idea which comenity account is being referred to

I had an issue with a refund that went on for months without resolution! The customer service team was rude and unresponsive! I kept getting the runaround and different answers every time I called to get an update on when I would receive my refund. They were highly unprofessional as well!

Was told it would only take a few months to settle debts. That was a year ago. Zero communication

Requested a payment change to help myself not have to pay overdraft fees but it was declined. Thanks

So far nothing but a bad credit score. Since April nothing has been done a couple of months ago I was asked to approve a payment and asked to pay an extra 80.00 for three months then told it was rejected but 888.00 has been deducted from my account. I called and was told I would be contacted but no one called. Was told they didn't know what happened. Still waiting was promised results in six months. Nothing yet. Getting ready to be sued by creditors.

I’ve been paying for 7 months and there’s been one small settlement offer. I need Level One to make contact with all my accounts and let them k ow what’s going on. BofA is threatening charge offs.

If you need assistance with debt relief/consolidation, please avoid this company. The company first attracts customers by sending mailings to your homes under the company name of Patriot Funding telling you that you have been pre-approved for a debt consolidation loan. When you reach out to them, you are told they do not offer loans, but help you by settling your debt for less than what you owe with the creditors using Level One Law firm. They also tell you to stop paying your creditors and they will set up an account with a company called Global Holdings where your payments are held and then used to pay the settled debts. While you are not paying your creditors, late fee and interest will accumulate and the money that you think is being saved to pay off your settled bill is instead being used to pay illegal upfront fees. Per the Federal Trade Commission debt relief services, you can't collect any fee from a customer until you meet these three requirements: You must have reached a successful result for your customer. There must be an agreement between your customer and the creditor. Your customer must have made a payment to the creditor. However, when you call to cancel and request a refund, you will be told you are only entitled to what is in your account at the time, even though the FTC requirements were not met. In my case, it was a mere 5% of what I gave to the company. This company can improve by following the FTC rules.