Umar
I passed 100k 2 step challenge after…
I passed 100k 2 step challenge after many failed attempts and I got denied the funded account because of a strange rule that I never heard of on any other propfirm and I had to have read the whole FAQ page to actually notice it, saying that if a trade open after market open on the beginning of the week it will still count as a weekend trade. Seriously you can have all your crazy rules in one page if you actually don’t mean to deceive traders and make them fail and btw no has ever mentioned to me this rule when I was failing accounts I always trader the first hours of market open and I didn’t get any soft breach or anyone mentioning that i was doin something against the rules they waited until I passed a challenge so convenient for you guys… I follow Raul for long time and love his teaching I learned alot from him but I didn’t expect this treatment from the propfirm very deceiving to the point thats hard to say that its not on purpose Just another example you have a rule for not trading the orange news as well as the red news and its buried in the FAQ page. if you have a rule that no other propfirm has tell traders about it thats not hard to do at all.
Response from Leveled Up TradersMay 8, 2025
Thank you for taking the time to share your experience with us, we genuinely apologize for the frustration you felt with the rule regarding trades opened at market open on Mondays, as well as the news trading guidelines. While these policies are outlined in our FAQ and Challenge Rules, we fully understand that some details can be easily overlooked, especially when they're not immediately visible but they’re things you should look out for in every firm. Your feedback is incredibly valuable to us, and we want you to know that we’ve taken it seriously. While we always encourage traders to review the articles and reach out to our Support Team for any clarifications before proceeding, we recognize that we can do more to make these important rules clearer and easier to access. To address this, we're actively working on creating clean, easy-to-read infographics that will highlight key rules, especially the ones that differ from other firms so traders can quickly reference them before and during their challenges. This is a direct result of feedback like yours, and we appreciate you bringing it to our attention. We truly value the trust you’ve placed in us by participating in our challenges, and it’s never our intention to catch anyone off-guard or create an unfair experience. Our goal is to maintain a transparent and professional trading environment for all traders. Once again, thank you for your honest review, it helps us grow and improve. Wishing you continued success in your trading journey.