Leveled Up TradersTrade live capital, request daily payouts, and Level Up.Join our trading community, pass our evaluation, and trade with live funds. We are renowned for our competitive pricing, live capital in funded accounts, daily payouts, and expert management team. Request daily payouts with a minimum withdrawal of $500 and no maximum payout!Simplifying trading education through simulated trading is what we do best. Join our outstanding community today!
Leveled Up Traders (leveleduptraders.com) has 82 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 17 reviews with 1 star · Clear filters
Buhle S.
When they changed their name from leveled up society to leveled up trader or traders I never got my account back I messaged them a thousand times requesting that they give me my login details of my account but never got them!!! This company is a scam !!!!
Mustafa C.
Hi, there. I just recently had passed a one-step challenge on Leveled Up Traders and was able to get my 100k funded. Very exciting and happy. But after a week of trading, I requested a payout of about 8k and right after that I got a email from Leveled Up Traders saying how I breached my account because I held a trade overnight. it also said, I needed to get a swing trading account in order to hold a trade overnight which is complete bs. On the Leveled Up Traders own website it states that holding a trade overnight on a day trading and one-step accounts are permitted. So, someone please tell me how I breached my account. Makes zero sense. The only explanation I have is that they are liars and really don't care about the people who really put in the work and do good at trading. Also, contacted the live support team and they kept saying they escalated the matter and that I would receive a response back which obviously never did. COMPLETE SCAM THEY ARE. I have all the proof in the world if anyone cared to ask too.
Response from Leveled Up TradersMar 21, 2025
Hi Mustafa, Thank you for bringing this to our attention. We sincerely apologize for the misunderstanding and any frustration this has caused. After reviewing the situation, we can confirm that your payout has been processed, and your account has been reactivated. Please know that we genuinely care about our traders and strive to provide the best possible experience. Your trust matters to us, and we're committed to ensuring situations like this are handled better moving forward. Could you please confirm that everything is now resolved? If there's anything else you'd like to discuss or if you have additional questions or concerns, we're here to help. Thank you for your patience and understanding.
John
Requested a $1,000 payout the other day and they took a full 24 hours to execute it which was the end of the next trading day so i never received the payout due to their laggy system. Just blows my mind how they sit through a whole work day without getting my payout to me... Do better...
Response from Leveled Up TradersFeb 12, 2025
Hi John, Thank you for your feedback, we are always looking for ways we can improve at LUT. I was able to look into your issues a little further. It looks like you requested your payout, however after requesting your payout there was continued trading on the account which caused a drop in profits and the payout was no longer valid. As good practice, we always recommend that you pause all trading until the payout has been paid. While it does take time to process payouts as we are working with many customers, we strive to get payouts out as quickly as possible often getting payouts out in as little as 24 hours, however it can take up to one business day to process. Please let me know if there is anything additional we can assist with by either replying here or reaching out to our support team at [email protected]. Megan Leveled Up Traders
Satoru K.
Disgusting prop firm , there was always ghost trades , placed on BTC , after purchase the challenge was a issue with tradelocker , and some losses due the platform where restored , however the issues continued after they "fixed it ". I never received an email explaining the issue or what next steps to follow , i have to contact endless times to customer support , to be able to find out whats going on , i have to contact customer service every day for 4 days straight. Customer services was always unresponsive and willfully ignorant.( Shout out to KELLY that has less reasoning than my fish) At the end the account was blow with trades that i didn't placed and they refuse to provide solutions . The Tradelocker Platform has always issues , always freezes. I have 5g Optic Fiber in case you might think is my internet , so no. They do it on purpose so you can fail as many challenges as you buy so they can get more money from you , they don't want to withdraw , the want your challenge money TOTALLY SCAM PROP FIRM. UPDATE!!! After reaching out to customer support, I provided plenty of evidence, including screenshots, order IDs, and the exact time and date of the affected orders. Despite this, they told me their "team" checked everything but couldn't provide any solution at all. They acknowledged one issue and reimbursed me for the losses on one of the four days when the platform had problems. However, they completely ignored the other three days. During those three days, I was told I would be contacted, but instead, I had to keep following up myself through live customer service to get any answers. On top of that, they didn’t address other serious issues like stop orders not triggering under normal market conditions, “ghost trades” on BTC, platform instability, and multiple orders being created when only one was intended. These are critical problems that directly impact trading precision, yet they’re treated as if they’re nothing out of the ordinary. If you’re considering this prop firm, be aware. Trading requires precision, and dealing with these kinds of unresolved issues and lack of accountability is a frustrating experience.
Response from Leveled Up TradersDec 26, 2024
Hi Satoru, We are always looking to improve here at Leveled Up Traders and I am sorry to hear that you had a negative experience. I was trying to look into your issue a little more but was unable to find any account information for you. Additionally, there is no one named "Kelly" on Leveled Up Traders support team, please make sure you are referring to the correct chat and team in regards to the review. Can you please share if you contacted LUT support or directly worked with Trade lockers team as they are separate and do not necessarily reflect the end solution. Could you possibly provide a little more detail, perhaps your account number or the email that was used with your account? i did try using the email provided, however, was unable to find a chat with our support team using the email. We would love to try and remedy any concerns you might have. You can reply here, utilize our live chat or email our support team at [email protected] We look forward to the chance to assist you. Meg Leveled Up Traders
Ahmad A.
They manipulated my account to force failing my challenge. I contacted their Customer Service and they kept going back and forth trying their best deny manipulating my account. Leveled Up Traders is a scam and 90% of the 5stars reviews you see here are fake. I will contact the Police and report Leveled Up Traders.
Response from Leveled Up TradersDec 19, 2024
Hi Ahmad, We are always looking to improve here at Leveled Up Traders and I am sorry to hear that you had a negative experience. I was trying to look into your issue a little more but was unable to find any account information for you. Could you possibly provide a little more detail, perhaps your account number or the email that was used with your account? i did try using the email provided, however, was unable to find a chat with our support team using the email. We would love to try and remedy any concerns you might have. You can reply here, utilize our live chat or email our support team at [email protected] We look forward to the chance to assist you. Meg Leveled Up Traders
Joshua J.
I had several issues when purchasing my account and reached out to customer support for help. They told me to wait a few days for my account to appear on my dashboard — but nothing ever happened. Days went by with no progress or real updates. Eventually, Raul reached out on a Sunday to sort things out, which I appreciate, but it honestly shouldn’t have taken that long or required someone to personally intervene just to fix such a basic issue. The whole process was frustrating and poorly managed.
Response from Leveled Up TradersDec 10, 2024
Thank you for your patience and kind words! We’re glad Raul could step in and get things sorted for you. Your support means a lot, and we’re here to help whenever you need!
Shivam kumar M.
I had requested a withdrawal request on 17th sept they denied my payout and breached the account(923308), after contacting for continuous 1 week they give us my account back on 26th sept but again when i requested a withdrawal on 28th sept they denied the payout and breached the account with the same reason which he explained earlier (news violation) But the fact is I haven't traded any trade on news. Since from then I tried multiple times to get in touch with their support but till yet I haven't received any response from them. I am requesting to all the traders if you are planning to buy a challenge please go with * Rocket21 *FTMO *FundingPips
Response from Leveled Up TradersOct 22, 2024
Hi there. I'm sorry to hear about your experience. It seems there was a misunderstanding regarding the trading rules. Our risk team determined that your trading activity violated the challenge rules, specifically related to news trading, and since you didn't have the news trading add-on, we had to breach the account and deny your payout. If you have further questions or concerns, please feel free to reach out.
Rochann De B.
Before they rebranding, Leveled up society was my top trusted prop firm. After rebranding, everything changed. I've struggling to get a hold of customer service for MONTHS and when I finally reach someone, all they can tell me is that my query has been raised to the team. And they NEVER get back to me... I've requested a refund since I can't get any help from them but I'm not able to get my money back. I've requesting access to my challenge account, since they keep changing brokers. I've been told last week that my issue has been raised and it will take up to 72 hours. When I followes up this morning after waiting almost a week, they told me the exact same thing. At this point I am not even interested in continuing this challenge with them. I've never experienced this type of customer service in my entire life. It's ridiculous.
Response from Leveled Up TradersJun 13, 2024
Thank you for taking the time to share your experience with us. We sincerely apologize for the difficulties you've faced since our rebranding. Your feedback is incredibly valuable and highlights areas where we need to improve. We understand your frustration with the delays in customer service and the issues with broker changes. We are currently working hard to streamline our processes and enhance our customer support to prevent such experiences in the future. We're glad to inform you that your account is being reinstated. This process can take up to 72 hours, but some clients have received their old accounts within 24 hours. Please let us know if there is anything else we can assist you with or if you have any other concerns. Your satisfaction is important to us, and we're committed to making things right. Thank you for your patience and understanding.