Level5mentoringReviews of level5mentoring.com

Response from Level5mentoringMay 12, 2026

Hi Jupiter, I communicated with you regarding what we had received from you and sent screenshots of same day responses to your emails to support. I explained that you had a 7 day money back guarantee and 10 months was outside the timeframe. That isn't scamming or fraud. It is the terms and conditions that must be agreed to at checkout. This agreement and choosing to move forward with the purchase means you understand and agree to those terms. We are a legitimate company and Brian has helped hundreds of thousands of people, from all over the world, from coaches, therapists, doctors, teachers and pretty much every profession. We have thousands of amazing testimonials. Brian teaches 100% total personal responsibility. There is no blaming or victim mentality in this work. I understand you don't like that you didn't get refunded. Had you asked within the 7 day period, we absolutely would have honored that. All the best to you! Level 5 Support Team

Response from Level5mentoringApr 4, 2026

Hi D.S., What you shared are your personal opinions and judgments. Brian definitely could have helped you become free from those, as they are limiting your experience. How do you experience money, believing it can be wasted? Where did you learn that some language is "bad"? Brian is very real and direct and you perceive that as "cocky,". Terrible sound quality? Did you check your speakers? Did you reach out to support for assistance? Won't refund at any cost...did you actually ask for a refund? We operate with integrity and always honor refund requests that fall within the clearly stated terms for each product. Reach out to [email protected] so we can locate your refund request and if we missed something, we will fix it.

Response from Level5mentoringJan 15, 2026

Thank you for sharing your experience. It sounds like the content and format weren’t aligned for you, and we respect that. Our work is intentionally experiential and isn’t meant to resonate with everyone. We appreciate you checking out the free material, trusting your discernment, and offering your honest perspective. Wishing you well on your path. — The Level 5 Team

Response from Level5mentoringMar 31, 2026

Hi Jupiter, Thank you for sharing your experience. I’ve carefully reviewed our communication history to ensure accuracy. When you contacted support on December 11, 2025 regarding a refund, there was no mention of accessibility needs, subtitles, or difficulty accessing the course. You received a same-day response confirming that your October 2024 purchase was outside of the 30-day money-back guarantee. I also reviewed your earlier message from July 20, 2025, where you reached out to confirm your payment plan was complete. Our team responded within 20 minutes, and no concerns were raised at that time regarding access, support, or your experience with the program. We take claims of “no support” seriously, and our records show that responses were provided promptly when you reached out. We’re also always open to supporting accessibility needs when they are communicated...this has been done in other cases, including adding subtitles upon request. We understand that your current experience feels frustrating, and at the same time, we want to ensure that what is shared publicly reflects the full and accurate timeline of communication, as well as the policies agreed to at the time of purchase. If you would still like assistance accessing the material in a way that works for you, you’re welcome to reach out. Level 5 Team

Response from Level5mentoringApr 7, 2026

Thank you for sharing your perspective. Brian has openly shared many times that he is not a "guru" or a "healer" and serves as a reminder for those that are ready. Brian was aware of his abilities at 3 and this became his business 15 years ago. He has helped 300,000 people to become free from an endless list of issues they had suffered with their entire lives. He has never claimed to be better than anyone. He does claim what he does works better than anything he has seen, and this is backed by thousands of testimonials. The community you observed is made up of people, some of which have been doing this work long-term...their engagement reflects value received in real time, not desperation. It is best to stick to facts, not purely making assumptions about other people's experience.

Response from Level5mentoringApr 4, 2026

Hi Juk, Thank you for bringing this forward. I want to clarify that we are a legitimate company that has served over 300,000 customers. We have thousands of testimonials from individuals who have received and engaged with our products, programs and one on one sessions with Brian. Situations like this are typically related to delivery issues such as emails going to spam folders or an incorrect email address entered at checkout. We do respond to all received support requests, and if a message wasn’t received or delivered, that can impact follow-up. That said, we’re here to ensure this is resolved for you. Please reach out to us at [email protected] with your order details, and we’ll make sure you either receive access to your purchase or are fully refunded. Level 5 Support Team