LetiflyReviews of letifly.com

When are we going to wise up about Chinese fronts? A friend is still struggling with garbage she bought from this company. I got snagged by a men's clothing version of this website and the only recourse what to accept a 65% discount yet I threw out the clothing it was so bad. Not even good enough for salvation army.

I bought two 5" mini orbs to light the corners of a room. I read glowing reviews about how well the orbs lit dim spaces. What I bought fully qualified for returns if I did not like them. While I was waiting for the orbs to arrive, I noticed the very same orbs listed elsewhere on their website for a significantly lower price and mentioned that to them. They said they could not refund me the difference though could give me a credit which seemed like a nice courtesy. When the orbs arrived yesterday, they were junk plastic with remote controls and cords that do not work with my space; the orbs also do NOT shed much light as advertised in all the 5 star reviews. The instruction manual is filled with misspellings as well. When I call customer service, no one is available. When I email the lady who gave me the courtesy credit, she says that her doing the store credit made it impossible for me to return the product for a refund. I had not been aware of that or would not have accepted the store credit. I want nothing to do with this company and am going to contact my credit card company if Letifly does not send me instructions for the return and issue a full refund of $131.74. UPDATE: I still have been unable to reach a customer service rep on the phone. The company is also unable to be reported to the BBB as it is not a U.S. company, perhaps is a Chinese company as others have asserted. In my experience they falsely advertise product quality, ship junk, and lie about their return policy. This is an extremely shady company; avoid at all costs.

Unfortunately I did not investigate this company before I gave them my money. I paid $250 for a pendant light, and two or three weeks later recieved a tattered box from China with a light packed as if it had been assembled in someone's basement. The pendant itself is cheaply made and a complete piece of junk. There is no instruction manual, tags or anything indicating it's new or up to code, and the company will not offer refunds. They did offer store credit but I'd rather cut my loses. This is a 10-person operation (I looked up the company) and all of their products are made in China. They confirmed they have no products made in the USA. @Letifly, maybe it's time to re-evaluate your business model. If you want very low quality houseware items at premium prices, this is the place for you!

I’ve left authentic reviews on their disappointing products that don’t appear on their website. This is not an ethical company.

Light failed. Started smoking. Letifly offered 25% off future purchases. Will not buy again.

I'm 3 months into an unpleasant buying experience that is still unresolved. This company sent me a chandelier with broken glass shades - the shipping materials were terrible, cheap and non-protective. They refused to refund bc I was days outside their 15-day window discovering this. The protection package I bought covers... only the same 15 days. Quite the customer rip-off. Several hundred $$$ and I have neither a working chandelier nor refund. If the replacement shades continue to not arrive - or if they arrive in the same condition as before - I hope to take this up with my credit card company.

This company is a sham. I purchased two pendant lights from them. The website said they were returnable within 2 weeks of purchase. Well, they made sure there was no way to return them because the lights came 6 weeks later. And that wasn't the end of it. The lights were adorable, but not to US standards. In fact, the circuitry was for UK electricity, not US and the opening to insert the base and light bulb were UK standard as well. It couldn't even be converted to US. The company doesn't answer emails or phone calls. I've wasted my money. Don't buy from these people!

I bought 8 fixtures and had troubles with 4 of them. You see all reviews in their web page are 4 and 5 stars, but their products are not as shown in their selling pictures, they have problems and they sell it as good design fixtures but they are cheap and with problems. They also sent one fixture the wrong size, smaller than the one I bought, and they said as I wrote after too long I have to buy the fixture again and pay for it.... as if I am doing that mistake again. Not happy at all with Letifly. I am totally mad at myself that I did not read Trustpilot reviews before I bought from them.