Sarah
Bad customer service
I've contacted customer service multiple times in the past year and have had no response. I have been ordering from Les Belles for the last 3-4 years. I first emailed them regarding a change in their quality. No response. I thought at least they would acknowledge my disappointment or appreciate the feedback. They also didnt send me tracking information and I emailed requesting this information - no response. I couldn't even rate their customer service because it is non-existant. As for their product - it used to be superior but it is horrible material now. No stretch like it used to. The sheer tights look uneven when you get them on and rip extremely easily . I have never left a negative review, but I am so disappointed in this company. Mainly because I was a very loyal customer. I am 105lbs and 5'7" and can barely fit the size small over my thigh (the size I have been ordering for years). I'm mainly annoyed by the lack of customer service.
Response from lesbelles.coApr 28, 2026
Hi Sarah, We appreciate you taking the time to leave this review, and for being such a loyal Belles over the last couple of years — that truly means a lot to us. We want to be transparent — we searched for your emails and unfortunately were unable to locate them on our end, which makes us think they may have been sent to the wrong address. We have reached out to you directly via email to get this sorted and we truly hope to hear back from you. Please know that your feedback on the quality, sizing, and fit is taken seriously and has been passed along to our team. You deserve to be heard, and we're sorry it took this long to get here. We hope to make it right. xx.