Jeff
The person I communicated with
The person I communicated with, Ruby, was knowledgeable, helpful and prompt.

For over 20 years, LEONLITE, a subsidiary of TORCHSTAR, has been a landscape lighting pioneer, particularly in the field of E-commerce. As we listen to homeowners, we find they view landscape lighting as an investment in the beauty, safety, and entertainment of their home. Our latest expansion has been among landscape lighting professionals, who appreciate the company's product innovation, warranty, and high-quality design, engineering, and testing standards along with our support.
LeonLite - Professional lighting made affordable (leonlite.com) has 426 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 380 reviews with 5 stars · Clear filters
Jeff
The person I communicated with, Ruby, was knowledgeable, helpful and prompt.
IC
I got a set of 8-Pack Low Voltage Pathway Lights and used 4 of them. They were working fine for the last five months. Last week, one of them stopped working suddenly. Wiring and connection checked, they are all fine and the rest 3 are working. So I contacted LeonLite for the warranty. Italia of Customer Rep. is so responsible after understanding my problem and sending me a replacement one in a week. Thanks!
Steve S.
I reached out to the LeonLite website for support on a path light tat was not working. Italia asked me a few reasonable diagnostic questions and then, when it was determined that there was nothing I could do to repair the unit on my own, she speedily arranged for a replacement to be shipped. Great customer service!!!
mickey
I was having some issues with a couple of landscape lights. I reached out to them and they help me resolve my issue. Very friendly and constant communication.
David
The speed, efficiency, and friendliness of the customer service rep.
Michelle N.
Excellent service and quick response time
Jay C.
Very Helpful to me in replacing failed units, offered discount to replace. Would be nice if LED lights lasted longer than 3 year warranty, one out of the three is still working. As this product is a complete changeout, Do you recycle the casings? I have 2 & haven’t put in trash yet. Thanks
Emily T.
Great customer service and got me exactly what I needed.