Lens.comReviews of lens.com

The price, rebate and ease of ordering have me coming back with all my contact lens prescriptions.

Me recordó que mi receta vencía para renovarlo.

easy to use and cheaper than other places

Quick and easy to order!

Best price overall, but absolutely detest the hidden fees that are only exposed during checkout, sort of. You have to scroll on the right page to even see them. For the love of gawd, just be forthcoming and stop playing games.

The only reason you should order from this company is if you prefer to have your money stolen from you without receiving what you actually ordered. To give you a back-story, I spent nearly $400 to order multiple 6-pack boxes of MONTHLY lenses, and to my surprise, was sent 6 tiny two-pack boxes of DAILY contact lenses, enough to last me less than two weeks. What surprised me even more was that one of the boxes was tampered with and contaminated with some residue present in the lens container, which is a violation of the FDA and Federal Trade Commission regulation that contact lenses have. I immediately e-mailed their customer service department, and didn’t hear a response back for about ONE WEEK. In my e-mail, I asked why I had received daily lenses instead of monthly lenses and also brought up their contaminated product. They only offered to give me $20 for the contaminated product, and did not refund me for the incorrect products that were sent to me. I then voided the payment with my bank to get my proper refund, but they reversed this attempt by claiming that I had started to use the contact lenses that they had sent to me, when I had no choice to since I had ran out and did not expect to be sent a product different from what I ordered. Despite trying to escalate this concern to management, it took them almost three months to get back to me regarding my concern. This is when they decided to also mention that the product actually was a monthly lens (written in the tiniest print in the back of the package), even though it had “DAILY” written in all caps in the front and back of the packaging. It’s fair to say that I will be calling the FDA regarding their contaminated product and also strongly recommend against ordering from this company given my disappointing experience. You are better off taking your money and ordering from any other contact lens supplier who actually makes an effort to ensure that their customer is satisfied. I’m sorry to have wasted three months with a sub-par and unsatisfying company known as Lens.com.

So many other sites add ridiculous "processing fees" that you aren't aware of until checkout. Lens.com was easy to navigate and find the best deal.

Easy to order