Lens.comReviews of lens.com

Faster shipping date from date of order keeps you from getting 5 stars.

FAIR PRICE NOT SURE ABOUT THE REBATE PROCESS YET

If I could give them zero stars, I would. They advertised my contacts as being $17.99 per box. I was naive enough to believe that was the real price and went ahead and placed my order. They then proceeded to charge me over $300 for 4 boxes of my prescribed contact lenses. The numbers reflected a rebate in the amount of $132 and the total amount that I would have paid after the rebate was approximately $197. My math showed 4 boxes of lenses at $17.99 per box should have cost $71.96. They were charging more than $100 of that amount. Well of course when I reviewed all of this, I contacted their customer service department and I was livid. Their website straight up deceives people and they intentionally omit important information like that they tack on “fees and tax” in the amount of $115 on my particular order. I demanded that they cancel my order immediately and I didn’t mince my words when I remarked about how their website intentionally misleads people and that they lead you to believe that you’re getting a great price, then they add on their “fees” which then makes their products more costly than their competitors. Thankfully they canceled my order without a problem. I just want to make sure no one else has to go through the headache and hassle that this encounter caused me. DO NOT DO BUSINESS WITH LENS.COM. They lie!!!

Hello, I want to drop this short review based on my experience. The order process was easy fast and unpainful. The big takeaway was the COST and TIME savings.

Easy. All my info was in the system. A few clicks and I was done.

Cheaper than Walmart

Great prices! very easy to just put down my prescription information and set up account.

Quick easy to reorder