Melissa
Variable rate
I was told loan would have a fixed interest rate, but that wasn't true. My loan ended up being a variable rate loan.
Response from LendistryMar 20, 2025
Hi Melissa, We appreciate you sharing your experience.

Contact UsLendistry is a minority-led and mission-driven small business lender and fintech.At Lendistry, small business owners and non-profits nationwide can access business term loans including SBA 7(a) in amounts ranging from $25,000 - $5 million. The loan application can be completed fully online, and human professionals are available to assist when needed.We believe all small business owners, including historically underserved and undercapitalized communities, deserve fair access to responsible financing so they can grow and thrive.Applying is fast and does not affect your credit score.Apply TodayWhat it looks like to work with Lendistry:Fast online application with detailed application guide for less experienced borrowersLoan amounts starting at $25,000Fast closings for qualified customersLonger terms, up to 10 yearsAccess to participating state-funded grant and loan programsA team that cares about your business’s successAs a Community Development Financial Institution (CDFI), Lendistry is dedicated to providing economic opportunities and progressive growth for underserved urban and rural small business borrowers and their communities.Lendistry works with its affiliated non-profit organization, The Center by Lendistry, to connect its small business customers with technical assistance, business courses, business advisors, and access to other programs and services.
Lendistry (lendistry.com) has 432 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 25 reviews with 1 star · Clear filters
Melissa
I was told loan would have a fixed interest rate, but that wasn't true. My loan ended up being a variable rate loan.
Response from LendistryMar 20, 2025
Hi Melissa, We appreciate you sharing your experience.
NKar
I was happy to get approved but before I signed I specifically asked about this loan going on my personal credit. The rep said it would not. After I received my funding about a week later- I get an email advising me of the complete opposite. I am totally disappointed. Today another rep basically said in an email reply it was too bad their policy changed after the fact.
Response from LendistryFeb 20, 2025
Hello, Thanks for leaving a review. Our team appreciates the opportunity to learn from your experience and improve our processes.
Ryan S.
We wired funds to pay our loan in full 7 days ago and still cannot get the amazon lock removed or a payoff letter from them. I have called and e-mailed 15 times at least with no answers. Horrible Customer service!
Response from LendistryFeb 7, 2025
Hi Ryan, Thank you for your feedback. If you’re comfortable, please send an email to [email protected] with your business name, application number, and the email address you used on your application. We will have a member of our team reach out to you.
Chris M.
I am very disappointed that there is not a portal where I can service and view our business loan. Also, the payment date inflexibility is very hurtful to our cash flow along with the lack of original documentation showing those terms before the loan was agreed to.
Response from LendistryJan 6, 2025
Hi Chris, Thank you for your feedback.
Joseph S.
Horrible customer service and experience. Tried calling many times during posted business hours and the voice recording will tell you it's "after hours" or put you first in the waiting queue never to be answered. Took many, many weeks to get a decision of which by the time I used a different provider so all Lendistry could provide was ding to my credit score. What a joke, only consider using them a last resort but better yet run the opposite direction.
Response from LendistryNov 7, 2024
Hi Joseph, Thanks for leaving a review. Our team appreciates the opportunity to learn from your experience and improve our processes.
Nathan L.
These guys are really difficult to deal with. I sent 4 emails to the person designated as my account rep but never got a response. This was when I was proactively reaching out trying to address a payments issue with my account. In the end I gave up. Plenty of other options out there. My advice is to look elsewhere.
Response from LendistryOct 11, 2024
Hi Nathan, We appreciate you sharing your experience.
giovana P.
They sent a loan proposal of 45 thousand dollars so I decided to apply, they asked for some documents and I sent them, one day later they said that for approval I should cancel my account with a partner who worked with me for a year Payability, I tried to make sure it wasn't canceled but they said that in order to finalize the 45 thousand dollar agreement it was necessary to cancel, so I did so, three days after I canceled already having difficulties to continue buying inventory, after all, payability was the one helping us. , they wanted to lend me just 10 thousand, which would make my operation unfeasible, they caused me a big problem and days without buying products due to irresponsibility and lack of words... worst company I've ever seen
Response from LendistryJun 24, 2024
Hi Giovana, Our team is here to continue the conversation if you’re comfortable. Please send your email and business name to [email protected], and thank you for your feedback.
customer
I am extremely disappointed with Lendistry and the entire loan application process. After six long months filled with endless document submissions and countless emails, they have come back to inform me that my loan, which was supposed to be backed by the SBA, has been denied. The lack of communication and transparency from Lendistry was frustrating. Each request for additional documents seemed like a step forward, only to be followed by weeks of silence. When I did receive responses, they were often vague and unhelpful. This experience has been a significant waste of time and effort. I trusted Lendistry to assist me in securing this loan, but instead, they have caused unnecessary stress and inconvenience. I would not recommend Lendistry to anyone seeking a reliable and efficient loan process. Save yourself the hassle and look elsewhere.
Response from LendistryMay 29, 2024
Hello, Thanks for sharing your experience. If you’re comfortable, please email [email protected] with your business name and the email address you used to apply. We will have our team leader reach out to you.