David A.
Horribly unprofessional and untrustworthy
Horribly unprofessional. Spoke down to me teading a script the entire way. After their offer of a loan was declined and offered a debt consolidationloan. Told her not interested and she said im not doing good. Tell miss filipina i work in credit 20 plus tears and dont need your garbage debt consolidation loans. Waste of time
Response from Lending TowerSep 2, 2026
Thank you for sharing your feedback. We take concerns about professionalism and how our team communicates with customers very seriously. We were unable to locate a record matching your name in our system, so we're not able to verify the specific interaction described. We would still like to look into this further, so please reach out to us directly at [email protected] with any additional details, such as the date and time of the call, so we can investigate properly. For clarity, Lending Tower may present a secondary option through a third party when a personal loan application does not meet the applicable criteria. This is intended to give customers visibility into alternative options, not to pressure anyone into a product they've already declined. We aim to communicate clearly and respectfully with every customer, regardless of their background or expertise, and we're sorry if that standard wasn't met in your experience.