anne-maree P.
Dishonest social media and website
Edit 2 : I’m just a normal consumer wanting products to match their descriptions. I’m angry that I’ve been deceived and part of this was the incorrect delivery info they gave me. This was advertised as a linen / cotton blend. It’s not. It’s synthetic 100%. The reason they probably lie is so that they can justify a price higher than the item is worth. Edit 1: so turns out they are disorganised and gave me incorrect tracking details. The goods did arrive but nothing like the description on their site. They claim that the garments are a cotton Linen blend. They are not. It’s polyester. They also tell customers that the goods are shipped from Australia. Not true. It’s from China which is fine but they aren’t being honest. They are priced as a quality item but in fact is cheap polyester shipped from China prob worth no more that $20. Don’t waste your time and money. They Scam social media and website. Purchase and they send fake tracking details and nothing is delivered of course. Thankfully I paid with PayPal so working through a refund.
Response from Lena AuFeb 29, 2024
Hi Anne-Maree, The delivery company tried to deliver to you but no one was in attendance. Please collect your order. 2024-02-29 13:18 ESSENDON VIC, Awaiting collection at ESSENDON NORTH LPO 2024-02-29 13:18 ESSENDON VIC, In transit 2024-02-29 11:08 ESSENDON VIC, No one in attendance 2024-02-29 07:18 ESSENDON FIELDS VIC, Onboard for delivery ————————————————————- All we can say is that this order has been made with bad intentions from the very first day. This client wrote bad reviews minutes after placing her order literally the same day all over our facebook posts!! Thinking we are a scam even though she ordered with PayPal protect and should not even be worried for a second. Which instead the client can ask for order cancellation! But decided to continue! But we do understand some people don’t know much about online orders processing. The most important thing for us is for the clients to receive their orders. There is no such thing as a fake tracking. We explained in the email that it a mistake and we apologised and sent correct tracking. If you don’t like what you received you can ask for return for a refund! Thanks Anne for taking the time to write your review from the first day of placing the order!!