Lemonaid HealthReviews of lemonaidhealth.com

The assessment screen kept resetting for no reason and wouldn't save even after completing and try to move to the next step. Waste of time.

Bottom line up front: it was okay until they pulled the rug out from under me with little notice. You are better off getting your family doctor to prescribe meds and to direct you into specialty practices. I used LemonAid health for 24 months, for depression and anxiety meds. A couple of times I was gently asked if I was interested in therapy as well as meds; I declined, explaining I’d had a bad experience. Toward the end of the 23rd month, when I contacted them for a repeat prescription, I was immediately put on hold by the first person I spoke to and then transferred to a very abrupt registered nurse or nurse practitioner who said they would only renew me for one more month after which I would be cut off, with no explanation other than it was “clear that medication isn’t helping you”. I was left with the distinct impression that there is an internal policy to stop at 24 months, possibility for liability reasons. I felt really let down. Fortunately my family doctor was happy to continue the prescriptions, and with GoodRX the bill was a small fraction of what I paid for the same medications from LemonAid.

The worst customer service. I was told my meds would be shipped 2 day FedEx. My provider scheduled it for right before I got back from out of town since I didn't want medication sitting in my porch for a week. It wasn't sent fedex and it did not arrive prior to returning, which was sort of okay because I had 1 more pill to last me to Monday which is when it was supposed to be delivered by the post office. My mail came but no meds again. So I call, they tell me first it's been delivered. They tell me oh well it will be delivered today by 9pm. Idk about you but my mailman only comes once a day. Now I'm starting to withdraw, which is awful. I ask the csr to have a small script written for me because it will get worse and I get dizzy. She just tells me basically too bad, I insist again and say my provider said they could do that. She puts me on hold, then says she's transferring me to a specialty line. I finally hung up after another 30 minutes of being on hold and no one answering, clearly they've never had withdrawal like this. This place is a joke, don't take mental health patients money if you cannot support them properly. Withdrawing from meds is dangerous and as a single mom, I will be bedridden until my medication gets here and they do not care at all. They cut corners to save costs instead of putting patient care first. Stay away if you can. I'll be filing complaints with the AG and the proper health authorities.

I had previously used Silidafil, $30 per refil. I asked about Cialis daily, and they made a prescription. I saw I had a message and they said my first order would be $30, and every subsequent month would be $240. CANCELED. Good RX says cost should be around $19 at Walmart, so Lemonaid is grossly overcharging.

WHY DO THEY PLAY YOUR COMMERCIAL...BACK TO BACK ...& SOMETIMES MORE?? Tired of seeing a couple smiling because his " thing" works!You need another more meaningful commercial! The commercial you have now TURNS PEOPLE OFF!

Terrible company, they sent me the generic Viagra, I took the 20mg pills, didn't work at all, and actually cost me what could've been a really good friends of benefits, went to CallonDoc and got the same medication that I picked up from Costco, let's just say the last girl I had over to my place had a hard time sitting down for a week! Horrific company, total scam for the money!

i left lemonaid health because ever since 23andme took over, the quality of care has gone down and the cost has gone up. 23andme is a horrific, scammy player in the healthcare space and i encourage everyone to steer well clear, for the sake of your health as well as your money (23andme is well known for shady “membership” billing, google around). this isn’t a company you should trust with your credit card, much less your health.

Excellent customer support. Their team took care of getting a pharmacy caused prescription issue resolved.