Lemon CocoReviews of lemon-coco.com

Low level crooks. Sent item different from what I ordered ànd paid for. Refused to refund so they lost (another) customer

Low level thieves

I ordered a small tote bag from this company at the beginning of January with 12-20 day tracking. By the end of February I was worried, and began talking to customer service. I've never dealt with such awful, blunt and unhelpful people; I was told over and over to wait for my parcel to arrive until I raised the issue with PayPal in mid-March. All of a sudden, my item arrived with a 48 hour tracking label on it. So I guess Lemon Coco wait for you to forget about your parcel and claim that it's lost unless you go scorched earth on them and get third parties involved. Additionally, their tracker is completely fake. They pretend their goods are from the US but they're from China. The bag that arrived wasn't anywhere near the quality photographed on their site - I probably should have guessed.

DO NOT BUY here !!!! Habe hier eine Totebag gekauft, einen Monat minutiös Trackininfos gekriegt von Ogdon, USA und plötzlich war sie verschollen. Erst mit Zwischenschalten von paypal kam heraus, dass lemon-coco ein Produkt out of stock verkauft hat. Ich wollte vom Kauf zurücktreten, sie bitten um Geduld, das Paket komme jetzt aus China. Einen weiteren Monat später kam dann endlich eine Tasche- nur halb so klein, für Schulsachen gar nicht zu gebrauchen. Furchtbarer Laden, die Website ist schon gar nicht mehr aufrufbar.

I bought a bag. It was advertised to hold a laptop, waterbottle etcetera... Delivery took forever and when i finally received the bag it was barely able to hold mij waterbottle and wallet let alone a laptop! Im hoping the service wil be better and i can get a refund...

This company is a scam I would not recommend buying anything them

Ordered a bag in December, still has not arrived, I have asked for a refund and told to be patient.

Scam company. Fake tracking information. Customer service non existent. Insincere apologies without action or attempts at resolution. No item received after 2 months. Apparently refunds only considered if item arrives. Convenient given that's unlikely to happen. Do not purchase from this "company"