Houston
What’s interesting is you don’t even…
What’s interesting is you don’t even look at the reviews. All of this is just AI running in the background. How do you stay in business? Amazing, a month later, a computer replies to my comment. Seriously, do you even care about your customers? Your product is great, but turn off your AI generated customer interaction. You look silly.
Response from LemapJun 12, 2026
If you're referring to the chat on our website, then yes — it is automated and provides answers to common questions. It also encourages customers to contact us directly when more detailed assistance is needed. We’re a small team, and all emails are reviewed and answered manually by a real person. We truly care about our customers and appreciate every order and every message we receive. If there is a specific issue with your order or one of our products, please email us and let us know exactly what the problem is. We’ll review it personally and do our best to make it right. We apologize again for the delay and for any impression that your feedback was being ignored.