Awful bias refs,
No control over games,
2 u17 players punched in the face by men breaking ones glasses so they left the league due to the abuse,
Threatening legal letters to my 17 year old to pay up £72 when he had resigned from the league due to physical and verbal abuse from grown men,
All they are interested in is the money and not the welfare of the u18s in the games,
We have reported this company to the Essex FA and are awaiting an investigation and considering police and legal action due to the abuse,
STAY AWAY FROM THIS COMPANY
KE
Kevin
Supposed to be over 35s league
Supposed to be over 35s league, head office/area manager/league supervisor/match referee, none of them care, referee even said to me, 'he must be over 35, he's going bald'. Bad attitude. They let under 35s play and watch them. Area manager is Ste, he runs at Stourbridge rugby club and other venues, just wants the money and cares nothing about anything else.
Says I need to put date of experience, but has been ongoing for a while.
AN
Anonymous
Head referee "James" displaying threatening behavior at Stevenage, The Valley School
Leisure Leagues haven't responded to any of my emails regarding their head referee James displaying threatening behaviour towards one of the players. The initial email sent:
"Dear Leisure Leagues Management,
I hope this message finds you well. I am writing to bring to your attention a concerning incident that occurred during a recent match in which I participated. My experience with Leisure Leagues has generally been positive, but unfortunately, a recent encounter has left me quite disappointed.
During the match, Referee/Site Manager James displayed unprofessional behaviour by directing offensive language towards one of our players, using derogatory terms such as "f*ckface" and "d*ckhead". This was while he walked up to persons face and put his head against theirs, at which they questioned "are you threatening me?". I believe such behaviour goes against the spirit of fair play and sportsmanship that Leisure Leagues aims to uphold. I request that appropriate action be taken to address this issue and prevent the recurrence of such offensive conduct by referees in the future.
Furthermore, I would like to express my concern regarding the officiating in our league. The poor quality of officiating has become a recurrent issue, with blatant decisions being made that significantly impact the fairness of the matches. The referees, including Referee James, appear smug and disinterested in addressing the concerns raised by players, creating an atmosphere of frustration and discontent among participants., which is easily displayed in the evidence of teams consistently coming and going.
I understand that refereeing is a challenging task, but the consistent lack of professionalism and apparent disregard for the impact on the players is disheartening. I urge Leisure Leagues to take necessary steps to improve the officiating standards, ensuring a more enjoyable and fair experience for all participants.
I trust that you will thoroughly investigate these matters and take appropriate action to maintain the integrity of Leisure Leagues. Your attention to these concerns is greatly appreciated.
Thank you for your prompt and thorough consideration of this complaint.
Sincerely,
Anon."
I then followed this up almost three weeks later, assuming the claim they make on their website how any complaints guarantee a response within two weeks, was ignored, which it was. The follow up email:
"I hope this email finds you well. I am writing to follow up on the complaint I submitted regarding an incident during a recent match at the Stevenage site. As of yet, I have not received any response or acknowledgment of my concerns, which is deeply disappointing. You pride yourself on responding within 14 days and that "majority of people who complain are satisfied after an initial discussion". Find proof here: *image of leisure leagues guarantee response claim* "'You will always receive a reply within 14 days. This will not be a standard reply. Each reply to a written complaint is individual and tailored to the complaint you are making. We will always try to be fair. It is our intention to treat you as customers with respect and courtesy. You are important to us. Remember, we want to hear what you have to say, so please do contact us for any reason.'
In my initial email, I detailed the unprofessional behaviour displayed by Referee/Site Manager James, including the use of offensive language and inappropriate physical conduct towards one of our players. Despite bringing this matter to your attention and emphasising the urgency of addressing it, I have not heard back from anyone at Leisure Leagues.
It is concerning to see that despite James being made aware of the issue, no action has been taken to address it or prevent similar incidents from occurring in the future. This lack of response only compounds the frustration and disappointment felt by myself and others who witnessed the incident.
Additionally, I reiterated my concerns regarding the overall officiating standards in our league, highlighting the recurring issues with poor decision-making and a dismissive attitude towards player concerns. These issues not only detract from the enjoyment of the game but also undermine the integrity of the league.
As a loyal participant in Leisure Leagues, I believe it is imperative that these matters are addressed promptly and effectively to uphold the values of fair play and sportsmanship that your organisation strives to promote."
There was a bit more, but I ran out of characters.
This has been completely ignored, but they are fully aware of the situation at Stevenage, because James was making jokes regarding this.
Their claim to respond is an utter lie.
I will continue to escalate and report this as necessary.
CH
Charlotte
Where to start
Where to start;
-Only want money
-Over charge in every way possible
-Less than a weeks notice for any price increase
-Any change of anything no notice
-Indoor league but if it’s outside for a reason they basically give you no option than to play outside even if people aren’t able to
-Games aren’t 40 minutes as advertised they are now like 30
-Allow ages from 12 years old despite stating her 16’s
-Ignore any communication
Shockingly ran, rude staff, ignorant staff and just absolute shambles. Reported to trading standards.
AC
Adam C.
Awful ran company
Awful ran company. Signed up a team but told Steve in particular that I was waiting on a few players to confirm. He has now said I have to pay £105 for fees otherwise it’ll go to debt collection. He was a bellend with not a clue in the world. I signed up because I wanted to enjoy playing football again and now I’ve been slapped with a fine. Has anyone experienced similar? Avoid at all costs!!!
AT
Andrew T.
BE AWERE!!!!!!
BE AWERE!!!!!!! hastle you to start and PAY to join don't stick to there own terms and conditions. when you don't stick to them they send you threatening emails and text messages about debt recovery.
Cocky replys to messages asking genuine questions. all there interest in is you paying money for nothing. Its not like they share the money out to other teams just pocket it and give you the legal stuff as a scare factor so you pay up there bonuses. it's a bad run money making scam and there all scum be aware!!!!!
BRUNTS (MANSFIELD) MONDAYS
TB
TBC
If I could rate less than one star
If I could rate less than one star, trust me I would. Absolutely shocking, should some of these employees even be employed? Worst service, rude, lack of understanding. This company is money grabbing, absolutely no care given about the sport or that it promotes public health. More interested in grabbing money. Threatened the team being kicked out the league unless money is payed for a game individuals didn’t even play for!!!! Shocking, disgusting, I have no words.
LT
Luke T.
Avoid!
Turned up a few weeks ago and the ref was having a chat in the corner and delayed our match for it, we only got 20 mins out of the 30 playing time. To get less than the promised playing time is a regular experience at leisure leagues. Due to this shocking service we have pulled out, but now they are saying our team owe in excess of £110, also saw one of the refs trying to chat up my mrs who was sitting on the sideline watching, avoid at all costs