Adam D.
Company doesn't actually send products
This company took my order, then never shipped me the product. It was a subscription. My account became inaccessible after I had placed the order. They refunded the first shipment. Then they charged me for a second shipment and didn't even send me a tracking number or email notification of shipment. I never got the second shipment either, but because I hadn't had a notification and my account was locked, I didn't notice. I did manage to get it all refunded, but I think this company's business model it to collect orders/subscriptions and then just not send the products. If people fight through their customer service, then they refund, but if people don't notice or don't put in the effort, then they just pocket the money. Fraud.