Legion Precision Weapon SystemsReviews of legion-precision.com

An order was placed on 7/24, the parts ordered were non FFL. I contacted CS and they put my order on hold because I choose to send parts to different address, they then changed the status to fulfilling and CSR said order will be delivered the latest the following day, I did checked 4 days after and the order was still in same status. Then I checked with them again and they replied that order will take 5-7 days to ship and notice was in website. Well I went to website to find the note. And yes it was there BUT in dark RED background and BLACK letters is almost invisible and not legible. So then I decided to cancel the order and Carl Woodard Mgr. Legion Precision LLC who was NOT apologetic at ALL! or offer a solution like I will make sure it ships soon, he sent me a response of my request that order was cancel and money refunded. I searched and choose them because of reviews but seems like my order was NOT important for them. I will definitely make sure I share my bad experience. I went to an other vendor and gotten a better experience and did NOT hide behind the pandemia and exposed their lazy way to conduct business. IF your business has increased and have lack of help HIRE MORE PEOPLE!!! there are great TALENTED people out of work and will help you process orders and have happy customers, because ONE unhappy and dissatisfied customer is sharing a really disappointing story, ME! Please stay away from this place. UPDATE! Just got the reply from John Doe and you can tell the way he expressed himself very unprofessional. He clearly did not read the post and went ballistic because is true what was written. I called 2 days after I placed the order because I needed to know what "manual confirmation needed " meant, and by the way I called and spoke with a female. And then we squared off that my ordered needed to be sent to billing address, then on 5th day order was still under fulfillment although csr, lied on shipping promise. A true bad business and yes you needed to apologize for your incompetence way to run a business. 2-UPDATE. Clearly this person lost his marbles. He can not stand one client writing an HONEST review and obviously taking the time to unmask his lack of professionalism. I have never had an experience like this where someone or perhaps owner is actually acting like a child. I will suggest one more thing, please learn how to cut/paste and adding your duplicated notes, this demonstrates AGAIN how LAZY and disorganized this business runs. Shame, Shame, in perspective, a BULLY, Lazy, disorganized, no customer service skills, unprofessional, and lastly taking extra time to THREATEN me to choose my words going forward. Is not someone who you need to speak with. I am glad I sent an email to have proof, without it I would look like him.

Purchased an item that was in stock when I paid for then magically i get an email saying opps sorry no it’s not

Have not received my order any communication about my order. I have emailed twice in regards to shipping, or if my product was in stock.

So I understand that we are going through rough times right now but that doesn't give the owner the right to spend 10x longer than the email to help me would have taken, all I wanted is for someone to look into the package that was sent a week ago on two day shipping but he wanted to tell me that he was to busy to deal with that and wanted me to make the calls myself because he's not Bronnells that has 50 people to work on that, he got my money and all I wanted was for him to look into it, at some point I did mention that a refund would do but he told me if he didn't get his trigger back I wasn't getting my refund, he picked the delivery service and should have nothing to do with my end he got his money, again all I wanted was him to look into it but that isn't what happened, he emailed the person he should have emailed to begin with instead of telling me he didn't have the time asking her to look into it and send him back the trigger so he could give me a refund, he knew all I wanted was a little help. Well this is the service he provides. The response don't justify the way it really went down, he had major attitude through the conversation and yes I had some also not saying I didn't but I gave what I got, sorry I'm old school and saying it straight.

Great equipment in a timely delivery

10 days and no sign of shipping or any emails, except the one where they want me to rate the experience....? C’mon now. Edit: would have been great to know this, usually when a company sends me an email saying that the order is waiting to be for filled, I expect shipping info to come soon after, even after I clear up with them in a response to their email about shipping information. When I told them that they could ship it to the billing address I felt that was pretty self-explanatory that I was OK with them shipping the new model after they advised me that they changed their slide procedure. Didn’t realize that I had to put it in layman’s terms.

i ordered "bulk packaging" glock19 magazines there were 2 mags and a speed loader in the picture. I ordered 3 sets so i thought. it was around $22 a "set". it could be my fault but i find it to be miss leading with 2 mags in the pic. I recieved 3 mags it cost me $76 for 3 mags. I will never order from this company again.Their customer service was blunt and unfriendly.

Doesn’t work with CZ P-01.