Legacy Tree GenealogistsReviews of legacytree.com

Excellent documentation. Complete review of my requested search.

After reaching a dead-end it was exciting to have the researcher find a phonetic change and a new path.

There's no way I could have confirmed my fathers war history. I've used Legacy Tree services on 4 other occasions and am extremely happy. My family now have a complete history of there ancestors. Thank you Kim for guiding me along the way.

They helped me to find my great grandfather's family and his birth family! He deserted my great grandmother and we had tried for years to find to get information about him.

You were very good but you could have better contact with your clients. I often wondered whether you were even working on it. I know that the person you were looking for was hard to find and you didn't but that's alright.

My goal in contacting Legacy Tree was to have research conducted and provide documents to apply for dual citizenship for Italy. This is in all the numerous correspondence. The Client Solution Specialist confirmed in writing "after researching your family connection and obtaining all necessary documentation". I contracted with Legacy Tree to research ancestors in Italy, specifically, great grandparents, then grandparents in the states. I had done some successful research on Ancestery.com to find the correct names of the great grandparents but did not have their birth information or town where they were born. I was also able to locate documents that stated my great grandfather never naturalized in the United States, thus I would be able to apply for dual citizenship. I am still waiting on this documentation from L. Tree. I also needed Legacy Tree to conduct research on my grandmother as well, which they did not due, because they stated "they ran out of time". I paid $2500.00 for 25 hours of research work. Yet they did not provide any time logs on the research. The goals for this project were very specific as the goals were written by the project manager assigned to my research. Why were the goals written by the project manager and never delivered on? I received some New York documents, 80 percent of these documents, I already had, but have not received any documents from Italy as of today. Now I wait. I hope Legacy Tree will continue to follow-up with my Italy documents. To date, no documents have been received. Please do not make the mistake I did. Hire a good Italian Dual Citizenship law firm to get all the documents you need. This would have to be my next step.

I had come to the conclusion that finding more information about certain members of my tree was likely impossible. But they actually found family. I was very pleasantly surprised.

Very well done job of finding my paternal family. I'll be eternally grateful!!!