Andrei D.
Automated renewal with no warning
Automated renewal with no warning — weeks of silence from support I’ve been a LeetCode user for a while and have no complaints about the product itself. However, my experience with their support team has been deeply disappointing. My annual Premium subscription was auto-renewed without any prior notification or reminder, giving me no chance to cancel. When I reached out to request a refund, I was met with templated responses, redirected to fill out a form I had already completed, and then largely ignored for weeks despite multiple follow-ups. I formally raised concerns under multiple Consumer Right Acts — neither of which was ever acknowledged. Every response I received felt copy-pasted, with no genuine engagement with the substance of my complaint. A company of LeetCode’s size should be able to handle a straightforward billing dispute with basic professionalism. The lack of urgency and accountability from their support team is simply not good enough. I hope this review prompts someone with actual authority to reach out and resolve this properly.



