Lee JeansReviews of lee.com

Bought 4 pairs of khaki pants online and they were all so poorly made that I knew I had to return them. They charged me 7$ to return their garbage products. They were not flexible on the return method. It had to be fedex. I tried to complain to customer service and they were rude and overall just made the situation worse. I would give zero stars if I could. Never shopping lee again and I do not recommend!!!

Placed an early morning order at Lee’s website on 4/3/23 and they took a week to ship, then mailed it by messenger pigeon or by foot. It is not even slated to be delivered until 4/22/23. Ridiculous! I blame Lee for their slow shipping, non existent customer support and FedEx for their usual poor service. Lee lost a customer.

Less than 6 months ago I bought 2 pair of jeans. I had been purchasing Lee jeans for years so I had no problem ordering again. It's now March and one pair has holes developing at the inside top of both back pockets and the other has a hole at the same location at the right back pocket and on of the back left belt loops has broken. I've always enjoyed and gotten great use of of their product but now I'll never purchase them again'

Comprato jeans di 99 euro nero bellissimo, ne ero innamorato. Al primo lavaggio a 30 gradi con sapone liquido già perde colore. Scrivo all assistenza clienti e sulle loro pagine social, 0 risposte. Perché spendere soldi per brand blasonati che commercializzano capi di scarsa qualità a scapito di brand ritenuti mediocri ma di qualità superiore? La prossima volta farò una scelta più intelligente....

When placed order ordered wrong size tried to change doesn't let you then call and they state order has processed and you can't change order hasn't shipped tryed to cancel stated they have to ship and then you have to ship back this is not right!

I placed a order with Lee on 5:20 PST pm on a Thursday. Immediately, I realized that I had made a mistake. I called immediately, but their customer service was closed for the day. So I woke up early (I'm on the West Coast) and called right away, very early in the morning. A service agent said that, because I failed to call back within a two-hour window, I could not change the order and be issued an exchange or a refund. She also told me there was no supervisor who could help me. Dealing with this agent was like deal with an automated non-person. She couldn't even acknowledge my frustration. This company is not customer oriented and I will never, ever deal with them again.

I bought a pair of pants that did not fit. I returned them on December 29th per their instructions. It is now January 22 and I still have not received a refund. I called customer service and received no help. I will never shop here again.

WARNING!!!!! DO NOT ORDER FROM THIS SITE!!! I order two pairs of slacks and one pair of jeans in order to get free shipping. The next morning, the two pairs of pants were cancelled because they did not have them in stock. Several days later, the items they DO NOT HAVE IN STOCK are still showing up as available on their site!!! I requested to cancel the WHOLE order and refund my account. I was told there was a 2 hr window to cancel orders. It took them 5 minutes to take the money out of my account! Catching hell with this company. I WILL NEVER ORDER FROM THEM AGAIN!!!!! Spoke with a rep this morning and was told the order was "being prepared" to be shipped! If the order has not been shipped yet, there should not be a problem with cancelling the order??? I am now on the phone with my credit card company trying to cancel the transaction. Even if I have to pay for STOP PAYMENT, I will!!!