ledtechnologies.comReviews of ledtechnologies.com

I bought 3 reels of 5m leds and 2 drivers, I was then told that the 2 drivers were not powerful enough to run 15m of leds and that I would have to buy another 2 chargers. I asked if I could exchange these 2 for 2 more powerful psu's and pay the difference. They said their returns policy is only 14 days, how am I supposed to return them within 14 days when I'm installing them in a fitted wetroom that will take that long to build. I've never even had them out of the box. The sales guy, to be fair, was helpful, fast to respond and let me exchange wrongly purchased diffusers for the correct ones. I will go to amazon next time as I will have the peace of mind that I can return things that I am not happy with. It's a shame shops are committing suicide with strict return policies when there are places like amazon that have a 'no questions asked' policy. This place is expensive compared to others too, so I can't see them being in business long.

I purchased 5 total products from this company. Of 5 2 did not work. I purchased early as gifts. They say it has a 1 year guarantee, so I did not worry. When I gave 1 of the items to one of my daughters for Christmas it didnt work. She tried contacting the company but was not very successful. I contacted them and after so much hassle and back and forth they finally agreed to have me send it back at our expense. We sent it back. They responded it didnt work and would replace it. The product never came. I contacted them several times regarding this. Not once did they offer to send another out or do anything to help. They blamed UPS and said to contact them. I called LED and the woman who said she was a manager was worse than rude and uncaring. She even said customer service is different at different companies and they could do nothing. Oh but they would give me a discount if I wanted to spend yet more money. What good is their guarantee when we have to spend the money to send it back after so much hassle? Then to have them not send the replacement. This in my opinion is outright theft. I am grateful I didnt spend any more money with this less than reputable company. Beware if you purchase anything its a 50/50 it wont work and if it doesnt work you might as well toss it because they arent likely to stand behind the product.