Leap Credit provides a wide range of installment loan products for customers' daily financial needs. Apply today to see if you are qualified!
Leap Credit (leapcredit.com) has 347 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Investments & Wealth · Conyers, Georgia
Excellent
Investments & Wealth · Atlanta, Georgia
Excellent
Investments & Wealth · Marietta, Georgia
Excellent
Investments & Wealth · Atlanta, Georgia
Excellent
Showing 130 reviews with 1 star · Clear filters
customer
Payback is horrible thats why I paid it off before the first due date
Response from Leap CreditAug 24, 2020
We’re sorry you feel that way. We do offer options to our customers to make the payback of the loan more manageable. Please feel free to call us at (888) 532-7842, or email us at [email protected] to discuss the options further.
customer
My loan was paid off on July 6,m 2020 and this company continues to take payments that aren't owed. Over $300 in money that I don't owe.
Response from Leap CreditAug 24, 2020
We understand your frustration. All our paid off loans must have a successful last payment or payoff amount and receive a congratulations email if you feel like an error was made on your account. Please contact us at (888) 532-7842 or email us at [email protected], and we’ll be happy to talk with you about this issue.
customer
As far as getting the loan that part was no problem.. they told me the amount that was to be taken out of account they draft it every week till this Friday.. I get an email saying I have completed my loan they they draft $1578 out of my account not my account is in the negative! I emailed them they say I owe that amount, no way, I did not agree from them to make up number to draft my account.. DO NOT accept the loan!!!
Response from Leap CreditAug 10, 2020
We never like to hear when customers like you are disappointed with their Leap Credit experience, but we understand. What transpired on your account is a balloon payment, which happens when we have multiple missed/return payment on an account. All customers are notified two days before the payment processes. Please call us at (888) 532-7842, or email us at [email protected], and we’ll be happy to discuss your concerns further.
customer
Worst experience ever
Response from Leap CreditAug 10, 2020
We are sorry you feel that way, and we understand. We are always looking to improve our product and services. We would love to speak with you in more detail concerning your issue. Please give us a call (888) 532-7842, or email us at [email protected].
customer
My loan was paid off in March. Someone from leap tried withdrawing a payment more than what I borrowed a few days ago (July) and management wont do anything about it
Response from Leap CreditAug 3, 2020
We apologize for any inconvenience this is causing you. We are more than happy to help out all customers and there needs. There are a few reasons why an account becomes active again. Please feel free to call 888) 532-7842 or email us at [email protected], and we’ll be happy to discuss your concerns in more detail.
customer
Interest rates are insane. My advice don’t do this unless you can pay it right off. I have paid over $2000 for a 550 loan. You have been warned...
Response from Leap CreditJul 20, 2020
We are sorry you feel that way, and we understand. Keep in mind, there are a number of factors we take into consideration when applying interest rates to our loans. We’ll reach out to you via phone or email to discuss your concerns. Or you’re welcome to call (888) 532-7842 or email us at [email protected], and we’ll be happy to talk with you.
customer
Not a good job helping during covid-19. I have accrued overdraft fees due to their negligence of changing my pay days, and refusing to assist when I have talked to someone several times.
Response from Leap CreditJul 16, 2020
We are sorry to hear this! We are always here to help our customers, especially during these trying times. At this time, we are offering payment plans focused around COVID-19 and providing help. Please give us a call at (888) 532-7842 or email us at [email protected], and we would be happy to provide you with more information.
Amanda H.
Never even agreed to this loan or the amounts that y’all took from my account. Not sure how the loan was completed when I switched banks just so y’all would stop taking my money. 10/10 would never recommend.
Response from Leap CreditJul 13, 2020
Hi, Amanda! We understand your concerns. Here at Leap Credit, we don't fund accounts without signature authorization on loan. However, if you think this may have been an instance of fraud, we are more then happy to direct you to our department that handles those matters and resolve this issue. Please call us at (888) 532-7842, or email us at [email protected] and we'll be happy to discuss your concerns.