Leap CreditReviews of leapcredit.com

I paid the loan off early and they are still taking payments out of my checking account. I have called them for days and hours at a time and I get cut off. I have emailed 3 times with screenshots showing that the loan is paid off but they keep taking additional payments. They never contact you. They owe me a lot of money now. I am going to the BBB tired of being rip off!!

They keep drafting my account with different random check numbers and amounts. Unauthorized withdraws multiple times a week.

I've tried to contact you about my account but despite my efforts, you have not responded!

I have never had access to my account. I have spent hours on the phone with customer service being told my issue has been escalated. I’ve sent my full SSN and email repeatedly. Whatever financial hardship you are in avoid this company at all costs.

During this pandemic I've been off work for a few months. I even called several times, but I was holding for a representative and as always it hangs up on me. I even emailed your company explaining my financial situation, but you still charged my account. Now today I'm in a even bigger hole with them because you took 324.00 out that wasn't in there to cover.

If I could give negative stars I would! I had never heard of the company until I got a middle of the night fraud alert from LifeLock about someone trying to take out a loan in my name. I reached out to the bank, they credit bureaus and put fraud alerts. 2 days later $700 was deposited into my account. I immediately contacted Leap again multiple times wanting information about how the loan was signed, what info was used etc and was given no info at all. I was told I could simply repay the loan with interest and there would be no penalties. That is when I had my bank dispute the deposit, and then had to finally close the account bc they continued to try and debit $2500 in 19 different transactions randomly. They’re not registered with state agencies as a lender and my belief is that they are in fact hackers using this lending scheme as a cover for outright theft! Hope they are prosecuted! And to Patrick Norris, the registered agent, if you’re a real person, you should be help culpable for allowing your company to defraud so many people, especially during these most difficult times!

You all took the $589.88 out and it earlier than it was suppose to be and it was more than my balance was. Also the person I was talking hung the phone up on me before I could finish talking to find out what was really going on. That wasn't good customer service or respectful to me at all. Have a blessed evening. Thank you for the help though. .

I am awfully upset over your way of business, I did not realize i was taking a loan out when i did you had the wrong banking account i tried to give back the money but the account would not link up once i got to a member we discovered this problem i was told only 1000 would be collected i made a 631 dollar payment so it is with great confusion tried to make another payment but could not i was getting awfully upset i used my debit card you took a thousand i was told because the error was not mine i would be charged only 1000, and my 631 should have been a refund. I hope you find your error i need my money with this covid going on very frustrated, Kimberly Aldrich