customer
The customer service is horrible
The customer service is horrible. How you going starting taking money out of my account almost two years later without my consent. Everytime I try to call can’t speak to a representative.
Response from Leap CreditJan 20, 2021
Hello! We are sorry that your recent experience has been less than satisfactory. We aim to help our customers any way we can. We don't fund or withdraw from accounts without the loan agreement being signed. Once the loan agreement is signed, we automatically draft from the customer's account according to the loan agreement's outline payment schedule. We continue to draft until the loan is paid in full. Please give us a call (888) 532-7842 or email us at [email protected], and we will be more than happy to walk you through our payment process in further detail.