Leap CreditReviews of leapcredit.com

Response from Leap CreditMay 22, 2020

We are sorry to hear this! There are multiple reasons the payment amounts might defer throughout the payment schedule, but this only occurs for customers who have missed payments or are behind with payments. Here at Leap Credit, we are always looking for ways to improve our product. We value you as a customer and certainly appreciate your business. Please feel free to call (888) 532-7842 or email us at [email protected], and we will outline the process in more detail.

Response from Leap CreditMay 19, 2020

Hi Jackie, we do have a cancellation policy. Our policy allows a loan to be cancelled within 3 business days of signing the loan without any charge. We are always here to address any outstanding questions or concerns you may have. Please give us a call at (888) 532-7842 or email us at [email protected]. We look forward to speaking with you!

Response from Leap CreditMay 19, 2020

We do understand. There are a number of factors involved in how interest rates are applied to our loans. We are always looking for ways to lower our rates and improve our product. Please feel free to call 888) 532-7842 or email us at [email protected], and we’ll be happy to discuss your concerns in more detail.

Response from Leap CreditMay 19, 2020

We are genuinely sorry for the confusion. We would love to walk you through your loan agreement and the payment schedule to clarify any confusion. Please give us a call at (888)532-7842 or email us at [email protected].

Response from Leap CreditMay 19, 2020

Hi, Tonya. The payment debited from your account is for a missed payment. There are outstanding payments on your account, which we have waived late payment fees for. Please note that these are not extra debits, these are payments that bounced in the past. We would be more than happy to discuss the details of your account further, please call us at (888)-532-7842 or email us at [email protected].

Response from Leap CreditMay 18, 2020

Our goal is to provide every customer with fantastic service. Our managers are available to speak with you regarding your account anytime. Please give us a call (888) 532-7842, and we’ll be happy to talk with you.

Response from Leap CreditMay 14, 2020

We are sorry you had a less than perfect experience with us. We are here to help our customers in any way we can. We are always looking to improve our service and product. Please give us a call (888) 532-7842 or email us at [email protected](opens in new tab), and we’ll be happy to discuss your concerns in more detail.

Response from Leap CreditMay 13, 2020

Hi Adrienne, we understand your frustration. Our refund policy is that we have to receive a bank statement from our customers to ensure the full transaction of the payment. Then our upper management team reviews the case and the loan in its entirety. Also, there was a refund for $172.13 in April. We would be delighted to discuss the details of your account with you, please call us at (888) 532-7842 or email us at [email protected].