LeanLaw | Legal Billing Software Reviews | Read Customer Reviews of leanlaw.co

LeanLaw | Legal Billing SoftwareReviews of leanlaw.co

3.943 reviews
IT & Communication
121 N 9th St, Ste. 202, Boise, Idaho

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LeanLaw | Legal Billing Software

About LeanLaw | Legal Billing Software

LeanLaw is the #1 rated legal billing software in the QuickBooks app store. We're on a mission to help small and mid-sized law firms build better businesses. By better, we mean efficient, transparent, and empowering of the deepest values of the firm. Our cloud-based legal billing and accounting software supports accounting, timekeeping, invoicing, reporting, and more for law firms. LeanLaw fuses top-notch QuickBooks Online accounting software and best-in-class legal billing solutions technology into a single platform. The result: running a more profitable firm is straightforward and simple for everyone involved. Features include time and expense tracking, fixed-fee billing, reporting, and more. Our QuickBooks Online integration allows you to create and send invoices, manage Interest on Lawyer Trust Accounts (IOLTA), and process electronic receipt of payments through QuickBooks Payments. Our legal billing software supports Partners, Attorneys, and Firm Administrators with all of their operational tasks and workflows that keep the firm running. Integrations with best-in-breed software, plus our world-class customer support team helps firms migrate from their existing tools and integrate their data sets so the transition is as seamless as possible for the entire firm. Plus, LeanLaw’s network of Accounting Pros is always there to advise when you need help. Ready to run your firm with less hassle? Contact our team of legal solutions experts to learn how LeanLaw can help.

LeanLaw | Legal Billing Software (leanlaw.co) has 43 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: leanlaw.co
Website: leanlaw.co
Category: IT & Communication
Location: Boise, Idaho
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LeanLaw | Legal Billing Software reviews

Showing 7 reviews with 1 star · Clear filters

Quincy Ousaama Ru-Atum L B.
Jul 29, 2025
This is the best rates will ever be.
This is the best rates will ever be.
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Law Firm P.
Dec 11, 2024
Would not recommend LeanLaw
I would not recommend LeanLaw to any firm larger than 1-5 attorneys. We have had a terrible experience trying to roll out LeanLaw, particularly on the billing side. The product has many bugs in all areas - time entry, billing, and reports. The desktop time entry often produces errors, and the online time entry is oddly designed. If you are considering LeanLaw, I would highly recommend you ask for a demo version to test each area the way you would use it (including generating a client bill) before signing a contract.
Response from LeanLaw | Legal Billing SoftwareMar 26, 2025
Thank you for your detailed feedback. Sorry to hear about your experience, and we'd want to ensure we make this right. Our team is actively working to address the bugs and usability issues you've experienced with our product. Please reach out to [email protected] and include any details you can provide about your experience. We are committed to understanding your needs and concerns and improving our product.
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Bob
Apr 30, 2024
Over charged
You don’t adequately answer the questions I ask. There’s an additional subscription charge of $132 that was recently applied after I already paid an annual subscription price of $450.
Response from LeanLaw | Legal Billing SoftwareJul 19, 2024
Hi there Bob! Sorry to hear about this experience, and I understand your frustration here. We've refunded the charge and it should be reflecting back into your account. If you have any additional concerns, please feel free to let us know at [email protected]
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HCR
Apr 23, 2023
No customer service
I have twice tried to set up an onboarding session. The first time the trainer didn’t schedule the agreed upon event, she said she had a family emergency. The second time my response to the trainers email has yet to be answered.
Response from LeanLaw | Legal Billing SoftwareApr 23, 2023
Hi Connie, Thank you so much for bringing this to our attention. Someone will be contacting you by Monday morning at the latest. We want to make sure that you get the onboarding ASAP and that this doesn't happen again. LeanLaw prides itself on customer service. This is something we can definitely learn from. Again, thanks for letting us know. We'll make it right.
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Probably not A.
Mar 10, 2023
LeanClaw
Your time keeping is great. Your invoices are the worst I have ever had at 3 firms and 4 programs. They make no sense, and make me look like a moron to my clients. You use a "Keleven". My whole office agrees.
Response from LeanLaw | Legal Billing SoftwareMar 24, 2023
Hi Andrew, I'm glad you alerted us to your experience. We certainly want to present you in the best light to your clients. Can I have a customer success agent from LeanLaw contact you so that we can solve this together? We take your critique seriously and feel confident that with some communication, we can improve your experience. Please reach out to hello@myleanlawDOTcom Again, thanks for your feedback.
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Kyle
Mar 9, 2023
I give this service one star
I give this service one star
Response from LeanLaw | Legal Billing SoftwareMar 10, 2023
Hi Kyle, I wanted to reach out right away. Something's not right and we'd like to understand the issue and fix it for you. Please reach out: hello@myleanlaw DOT com. I hope we can turn this around for you.
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Heather
Jul 13, 2022
No real customer support
There is very little support for the software. Some issues in communication with QBO require conversation and not a chat or a link to the learning center. We have been using the software for around 3 years.
Response from LeanLaw | Legal Billing SoftwareJul 20, 2022
Heather, thank you so much for bringing this to our attention. I understand that Chris has reached out to you and that you came to a successful solution. Please don't hesitate to reach out to us when the process isn't working for you. We want to know! We want our customers to thrive with LeanLaw.
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