Anonymous
Bad Quality Control
The product I ordered was Nexus Pheromones. Although, I do like the cologne itself. The quality of the bottles, on the other hand, is inconsistent. Bottles came in leaking, evaporating, almost half empty... The emptiness tells me the liquid is evaporating/leaking from the screw top. When I brought the issue to customer service, I sent pictures of what was received. The response was that they meticulously measured the missing content and replaced the exact missing amount without considering the lack of quality causing the issue. The screw caps are still loose due to a lack of quality. Not the way a company should do business, and do not be surprised if you open the product to find leaking or empty cologne content. Just deliver what the customer orders. If the shipping is causing this, change it. Bottle quality is no good; change it. Customer service is below average.
Response from Leading Edge HealthSep 7, 2021
Dear Sir We apologize for this and I assure you were are taking this very seriously and looking into whether this is a 1 off problem or not. If you are at all not satisfied you may return for a refund or replacement.
