Amelia H.
Overcharged and non responsive
I did the 7 day free trial for the monthly professor plan. I tried to cancel the plan within the 7 days, but cannot due to a ‘split plan’, meaning I have to pay the entire installment before cancelling. Which is NOT a monthly plan, what I signed up for. I messaged Georgy on 6-30 about this as the platform recommends to do. I thought this would get taken care of as that’s what the payment platform recommends. Two months later I’m still getting charged $207 per month. I disputed the charges through the credit card which is how my plan actually got cancelled. It’s sad that’s how I could get my plan cancelled. Best of luck with them.



