May Claire H.
Unprofessional Service, Data Breach, and No Refund
I had a very poor experience with Loving Cats Worldwide (LCWW). I am still waiting for a refund, and all attempts to contact the company via email were ignored. When I reached out politely via Instagram to try and get support, I was blocked — no explanation, no help, just silence. To make matters worse, I was included in a mass email with dozens of other customers, exposing all of our email addresses. This is a clear data protection breach and has not been properly acknowledged or addressed. The company’s recent communications have been highly unprofessional — focusing on personal grievances and accusations instead of taking responsibility for unfulfilled refunds and the mishandling of sensitive information. Many people have been affected, and customer concerns continue to be deflected or dismissed. I’ve now been left with no choice but to escalate this through the appropriate consumer and data protection channels. I would strongly caution others against engaging with this organisation until these serious issues are resolved.


