Michael K.
Cancelled a show with NO notice
Cancelled a show with NO notice. No response to refund requests. Absolute disgrace
Loving Cats Worldwide® (LCWW®) is a global cat registry founded by international cat judge and global cat advocate Steven Meserve. We put feline education, advocacy and rescue at the heart of our work. Through our events and online platforms, we educate millions of cat lovers, give rescue groups a prominent stage, and have helped facilitate more than 4,000 adoptions worldwide since our founding.LCWW® licenses events to separate companies around the world. These companies manage their events locally, while LCWW® maintains pedigree records and supports affiliates with education, marketing and social media. We work to create a welcoming culture that celebrates cats and gives rescue groups a meaningful place in the spotlight.The majority of the issues raised in reviews here concern events in the United Kingdom. The company that operated those events is no longer operating there. We understand the frustration caused by cancellations and refund delays. LCWW® has acknowledged the issues brought to us and is working with the relevant event companies to address outstanding cases, including refunds in process. We are actively working to return to the United Kingdom and hope to hold events there again in 2027.We’ve held 14 shows in 2026, with 7 more planned globally and an eighth under consideration. We look forward to continuing our work for cats, rescues and the people who love them.The website link connected to this Trustpilot profile is not working correctly, and we’ve made Trustpilot aware. Our official website is: lovingcatsworldwide.com
Loving Cats Worldwide (lcwwgroup.com) has 250 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Michael K.
Cancelled a show with NO notice. No response to refund requests. Absolute disgrace
Graham
I purchased tickets for the Belfast show that was scheduled to take place at the ICC in Belfast in January 2025. I thought it was strange that I never received any tickets via email so had to chase this up. Cue shortly before event was scheduled to take place I received an email that the show was postponed until July 2025. Coming up to the event I checked on their website and there was a different venue advertised at Ulster University Sports Centre. The event unsurprisingly was subsequently cancelled. I am yet to hear back about refund for my 3 tickets despite me sending 3 emails questioning this. Read online about this group, don't give them your money. Avoid LCWW and Nothin Butt Cats arranged events at all costs.
Natalie Róis Ní G.
Bought tickets for the belfast event in January only to turn up and find out it had been rescheduled with 0 communication only to have the event in june cancelled the day prior. No reply to emails about a refund. so im out £60 for 2 tickets and no sign of a refund.
Abbie Ruth S.
Booked tickets for an event in Bristol as I absolutely love cats, and then not long afterwards they cancelled it. Was promised a refund, but they never did. Avoid at all costs. Will never buy from them again.
Chris K.
Bought tickets for the Belfast show and was cancelled twice over- sent emails with no response, horrendous experience. Customers have been robbed in plain sight £30 a ticket. Emailed ‘nothin but cats’ which now runs LCWW and S/A had send me chat gpt composed emails saying they’ve taken over LCWW and are not responsible for any tickets sold prior to June 10th- not sure how you can take over a business and just forget about any liabilities. What happened the ticket money from all the people that paid?
Vicks H.
Bought a weekend pass for myself and a friend for the Thornbury leisure centre event that was supposed to be on 5th & 6th April. This event was cancelled, I received an email on the 13th March telling me it was cancelled and that refunds will be given out automatically, and to check their refund policy online their website which states they have a 60 day refund policy. It’s now 31st July - well past the 60 days, and I still haven’t received a refund, even though they have sent me 2 emails after many complaints from myself saying that my refund is their top priority! That’s hilarious. Now people like myself, or people who spent even more than my £60 on these events, have to put up with being called trolls and trouble makers by these events organisers, even though all we want is our money back, but even more than that, we just wanted to go to a cat show. I emailed Thornbury Leisure centre who told me the event was initially booked by LCWW but after trying to contact the organisers on numerous occasions, never received a deposit or payment for the booking, and eventually was told by a customer of theirs that the event had been cancelled officially by LCWW through one of their Facebook posts. Pretty poor of LCWW to claim it’s a targeted hate campaign when they are treating their customers so dreadfully.
Frankie
I brought tickets for London Catstravaganza at Queen Elizabeth Olympic Park on the 21st of March 2025. The event was cancelled and I paid £90 for 2 adult tickets and I requested a full refund which they responded this would take 60 days. It has been 129 days since previously mentioned it would take 60 days to refund my £90.. LCWW has not responded to my emails since May. My bank are unable to help be because it is over 120days. Absolutely disheartened as I was a loyal lover of these events!
Kelly
Never again! After they cancelled the event, they never refunded. I had to go through my bank.