customer
If i could rate this 0 stars i would
If i could rate this 0 stars i would. Had tickets to the london show feb 15th which was rescheduled to march 21st. I first had an issue when i bought tickets as it went to the wrong email address that facebook somehow filled in, so emailed to rectify this and i was ignored UNTIL i flagged it as a scam on my bank and then they replied with an excuse that 'they had s new admin'. Fast forward to the week before the event my friend had asked what time it started which i then went on the website to find this information to find no listings for Feb 15th which was a bit strange, i then see a day for london in march. I had not been notified about this rescheduled date despite them claiming they sent emails out!! I then asked for a refund as i cannot make the new date and paolo from lcww has been responding to my emails firstly saying they were processing right away and then when i said my card i payed with was no longer active he responded (aftwr i had to follow up twice) saying my refund will be with me within March as they have high refund requests currently. I am not confident i will get my refund but we will see. Will never entertain this event again And update in august: still no refund, emails being ignored. August 2026- still no refund lol
Response from Loving Cats WorldwideMar 21, 2025
As we have said over and over again. We send emails out to everyone that buys tickets from the email address they use. If you have an email address that is linked to apple or google pay and you do not check it, then how are we supposed to contact? It is not a good look to have people showing up at an event, right?


