Taylor H.
This place is a joke
This place is a joke. I ordered March 19th and paid for express 5-7 day shipping and kept getting "oh your order #2637 is delayed due to high demand" I've asked about a refund and their person Jay Morrison won't respond about the refund so I kept emailing and I just get the whole we are working on getting in shipped. It's being processed. Finally 18 days later I get a tracking number and it's from China. Every other review had the same issue and it's gonna end up being a flimsy cheap roll of tint. Not even what's pictured in their advertisement. People say you can just remove it and put it back in when you want. I've let my credit card company know and I have all the proof to let the better business bureau know and will go to small claims court if this is a scam. I've went back and forth with their person Jay so if it comes down to it and it's not tint I can remove and put back in this place is gonna end up having alot of troubles. There is so many people about to turn this place in. It sucks because they could have so much great business from people because the idea is awesome but instead they just screw people over. And unfortunately for them ive been showing this advertisement to someone who i know that has tons of trucks that need tinted and he thought this was brilliant to be able to remove it as needed and wanted to get all his trucks and vans done. Atleast 5k-7k$ worth of windows to be done but most likely will lose that business to once my order shows up and its a cheap tint and not removable like the advertising states in their videos. I wish they were just gonna be honest and not scammers. I've even asked about having it pre cut and never hear anything back about it. I'm hoping Jay will be good on what the site says because it's gonna all be on him since he's the one that responded to every customer. Im assuming im gonna get a reply on this review from lazeway saying "they looked up my name and order # and cant find it and it must be a mistake" like they have to every other review. I've already sent this to my uncle who is a well know and reputable attorney in washington state and he said if it is a scam we can definitely go to small claims and most likely win. If you end up getting screwed too my uncle advised me to keep every reciept, every email between you and the company video from online that shows the fake product we expect them to send and pictures and proof of what they actually send you so you can take it to court and also to prove to your credit card company so you can fight the charge and for proof at court.