laxride.netReviews of laxride.net

Terrible!!! Paid in advance for a trip from MD to DC, an hour and a half ride. Made arrangements 3 weeks in advance. Confirmed a week out, all good. Confirmed the day before and they had no idea what I was talking about, after sending receipts and confirmation emails back to them they said they were good to go. 1 hour before our trip I texted like they asked and they texted back, “We cannot service this booking due to operational difficulties.” I texted back to the 2 different numbers I had and never got an answer from other, none! Had to call a Lyft that took 2 hours to arrive, Missed our flight home, had to take a flight 6 hours later at a cost of $200 and was late to work when I got back home. Just terrible, they said they would refund the trip but haven’t yet. The worst.

These guys are just frauds. Booked a cab from JFK to NJ and paid 99USD, the driver who was sent refused to take me to my destination. When I informed Laxride they say they'll send me a new car, that never came. Then thy refused to reply to my messages. After waiting for an hour I had to take a taxi, and pay double the amount. This is just a rip off!

They never showed up and then refused to refund my money. Had to do a chargeback with the credit card company.

False advertisement. Thought I was hiring a car service not Uber or Lyft. Cost me double! Never again. My return trip to airport was delayed as a car was not sent even when I confirmed 1 hour in advance. Neither driver ever heard of this service. I don't appreciate a deceitful company. Will never use again. .

If I could give a 0, I would! SouthWest Air changed the flight time - I tried to notify LAXride by both text and email. I could not get a clear confirmation this change was provided to the driver. If there had been no change of flight, it may have worked smoothly. The communication process when changes are required is terrible. Also, I booked this in early April for the last weekend in June. Over those two months, I received 2 erroneous ride confirmations - one in Los Angeles and another a few weeks later in Texas. I was not there. I did not make these reservations. I wonder if two people were left waiting for rides ? I have no comfort level or confidence in this service.

I prepaid for a shuttle from Cleveland to cedar point for a 10 pm arrival. I texted as soon as I landed and again when I was ready for pick up, but it took another hour for a car to finally show up, and it ended up just being a Lyft. I should have just scheduled an Uber or lyft pick up myself. Totally false advertising. I will never use this service again. I should have read the online reviews first. My driver, David, was really nice though.

I scheduled this service for an arriving flight. Even though we landed on time and I notified the service as soon as I landed, I waited almost an hour for a driver and had to practically beg the dispatch service for updates after 30 minutes of radio silence. This is a dispatch service that calls a Lyft/Uber for you when you say you are ready. The only advantage is that you have a fixed rate. Overall the wait times are much longer and the communication from the dispatch is poor. In my opinion it is not worth the savings compared to simply calling a taxi or rideshare yourself. I will not be using this service again and I do not recommend this service.

Great Ride to airport. They dropped me when I returned at 10pm. I live 1he 18 mine away. I had to find another ride.