laxride.netReviews of laxride.net

Never trust this car service. They left us without a ride and we missed our flight. We tried to text and call but they did not respond. We are fighting to get a refund...What a mess!

LAX just left me stranded at Grand Rapids Airport. They don’t respond to text messages or phone calls. They stole $73 from me.

Confirmed my reservation before leaving for my flight. When I arrived at my destination and followed the text procedures and after waiting for my driver, was informed they would not be honoring my reservation. I was left stranded at the airport , alone, 1.5 hours away from my destination with no way to get home.

If I could give zero stars I would. I waited almost 40 minutes for them to cancel on me last minute with no warning, explanation, and a half asses apology. Attempted to reach out for assistance but the customer service seemed to not care at all. This is by far the worst use of my money and if you can avoid using this company good. Stick with Lyft or Uber. I’m sure half of these “good reviews” left on their website and here are bots or at least paid. Screw this company. Edit: spelling errors

Beware of this dirty company. Left our family waiting in the cold for an hour then informed us they have no driver for us. Customer service didn’t seem to care. Don’t let this company kill your holiday They will take your money and not show up! Research laxride and it’s all bad reviews. I should’ve done my research before I booked with them

They cancel on me last minute. They were telling me to text 30 mins before I’m ready then when I do, they respond with “ please hold for the driver information” then they cancel on me, last minute I missed my flight home for thanksgiving.I’m stuck here at the airport cause of this stupid company! I should have known and trust the reviews by other on here.

GATORS BEWARE....book elsewhere Everything about this experience was awful. Had to wake up at 5:30 in the morning to send a text to be picked up at 6:20. Driver (from Lyft) arrived at 6:40. Instead of going to Jacksonville Airport(as requested) from UF in Gainesville Florida, they dropped my daughter off at the Jacksonville Amtrack station. They said this is what was scheduled sorry. My UF Student had to Uber to the Jacksonville airport for an additional $17. She barely made it to her flight as the last one to board. Would be ZERO stars but not an option

BIG SCAMS!!! This company is a scam! Don’t use it. They will take your money and not show up! You will end up missing your flight and putting a lot stress on yourself and family. I end up missing my flight and most importantly my family wedding due to this stupid company. What kind of company have no phone service and no one you can talk to? That’s already a RED FLAG. They are scare to talk and they just want your money and hack into your bank. MANY peoples have file reports and cops are working to shut them down. They have a F rating on BBB website. My bank told me that the charges are from some over sea company, another red flag about this company.. SCAMS!!!